HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

Neither heating nor cooling nor fan are working. The control…

Customer Question
Neither heating nor cooling...

Neither heating nor cooling nor fan are working. The control panel (Aprilaire) looks fine. However, the condensation pan, where the unit is sitting in, is full with water. I guess the float switch disabled the system. should I just drain the condens water?

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

The settings are fine. Recently, I exchanged the filter.

Contractor's Assistant: Do you plan on doing the work yourself?

Well, switch the power off, drain the water and see, if the unit starts working. why does it collect so much water (due to the cold temperature)?

Contractor's Assistant: Anything else we should know to help you best?

Normally, we do not use the system for heating because it is our master bedroom. Is there the chance that anything is clocked?

Submitted: 3 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 1 hour by:
1/5/2018
HVAC Technician: airheatman, HVAC Technician replied 3 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8,977
Experience: Furnace, A/C and heat pump specialist.
Verified

The pan is an emergency pan .That means it should not have water in it.

check main drain and make sure it is not blocked or frozen. Also give me model on the unit *furnace)

Pictures would also be great

Ask Your Own HVAC Question
Customer reply replied 3 months ago
it is a RUUD Achiever 90 furnace, whAT IS THE PURPOSE OF THE PUMP IN THE PAN? how could I check if it is working? does the white hardplastic drain pipe have to be tight between the fittings?
HVAC Technician: airheatman, HVAC Technician replied 3 months ago

Can you attach phtotos? Never seen a pump in the overflow pan unless that are letting main drain drip into pan

Ask Your Own HVAC Question
Was this answer helpful?
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,938
6,938 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

6,938 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
My water heater is not heating. It is an AO Model GPVH. The
My water heater is not heating. It is an AO Smith Model GPVH. The Intelli-Vent controller shows a green light next to Warm (far left) and yellow light on C (far right). … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a A A unit M/N A93UH1D707B12A-03 She will start the
I have a A A unit M/N A93UH1D707B12A-03 She will start the combustion air providing motor and sometimes the igniter will glow and sometmes not. If it ignites which it is not at all now It give's the t… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
My Mom calls when anything electrical happens. Her HVAC will
My Mom calls when anything electrical happens. Her HVAC will not cool I have had the same situation in my place How do you reset the system? … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Where would i scource a power board invensys 3607. It is out
where would i scource a power board invensys 3607 JA: I'll do all I can to help. How long have you been dealing with this? Customer: it is out of a thetford toilet in a caravan JA: Do you plan on doin… read more
Phil
Phil
Mechanical Engineer
6,938 satisfied customers
My landlord told me to try changing the battery on my
my landlord told me to try changing the battery on my Honeywell Wi-Fi Focus Pro 6000. When I took of the cover, the circuit board came out too and a small green piece with two metal prongs fell out. I… read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,702 satisfied customers
Evaporator coil has a leak. Its a Lennox coil part number
question is Lennox coils have had issues with Leaks coil is about 6 years old i was wondering if another brand coil… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I'm looking at airconditioning units for a small house. Some
I'm looking at airconditioning units for a small house. Some are 115v and a few are 120/240v. What's the difference between the 2? Will the 115 volt run on typical home electrical? and What about the … read more
Phil
Phil
Mechanical Engineer
6,938 satisfied customers
I'm trying to determine is my G26Q3/4-100-3 came with a
I'm trying to determine is my G26Q3/4-100-3 came with a 1/3hp motor or 1/2hp. … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,702 satisfied customers
Is it better to have a short 15ft AC lineset with the ac
Is it better to have a short 15ft AC lineset with the ac condenser on the east of my shop close to the furnace or install the condenser with more shade on the North side of the shop with a 45ft linese… read more
Brian HVAC Guy
Brian HVAC Guy
HVAC Technician
High School
953 satisfied customers
I have a Raypak 406 heater on propane. Heater will run for
I have a Raypak 406 heater on propane. Heater will run for about 5 minutes then stop. The display code says "Ignition Lockout" alternating with "No pilot sensed" … read more
Phil
Phil
Mechanical Engineer
6,938 satisfied customers
On model RTH7600 set temp will never rise to temp shown on
on model RTH7600 set temp will never rise to temp shown on front of thermostat. … read more
Bill
Bill
Service Mgr
83 satisfied customers
MY pilot went off. I tried to turn it on failed. How can you
MY pilot went off . I tried to turn it on failed. How can you help me. … read more
Bill
Bill
Service Mgr
83 satisfied customers
I bought a used carrier infinity thermostat. Installation
I bought a used carrier infinity thermostat. Installation seemed easy, but the screen won't light up, though it beeps. Is there any way to test the unit?… read more
Phil
Phil
Mechanical Engineer
6,938 satisfied customers
I need a pilot assembly for my boiler and the number of the
I need a pilot assembly for my boiler and the number of the part is 511-330-116 … read more
Phil
Phil
Mechanical Engineer
6,938 satisfied customers
I want to power a single speed circulator pump from a 120ac
I want to power a single speed circulator pump from a 120ac gfi outlet through a honeywell r8285a control center and a honeywell ct33a thermo- … read more
Dales-Electronic
Dales-Electronic
1,036 satisfied customers
Is there way to calculate furnace efficiency from the
Hello Richard- Is there way to calculate furnace efficiency from the information from my gas bill? I recently upgraded my 93% efficient( 70k btu) furnace to 96+% efficiency furnace (60k btu). The issu… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a Honeywell thermostat pro series. It doesn't say
I have a Honeywell thermostat pro series. It doesn't say which one. it has 4 little buttons on the outside and neither says any directions the two outside buttons on the left is - on the right is + ca… read more
Phil
Phil
Mechanical Engineer
6,938 satisfied customers
I am attempting to identify a two valves on a Burderus
I am attempting to identify a two valves on a Burderus Logano G215 US oil-fired boiler. Reference is on page 58 Fig 72, 73 of the User Manual. The symbols are located to the right of three baseboard h… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x