HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I have a Rheem Classic IX that came with a home I recently…

Customer Question
I have a Rheem...

I have a Rheem Classic IX that came with a home I recently purchased. However, there was no thermostat in the home. The wires coming out of the wall are all the traditional ones: Blue, Orange, Green, Yellow, White, Red.

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

Thermostat

Contractor's Assistant: Do you plan on doing the work yourself?

Yes.

Contractor's Assistant: Anything else we should know to help you best?

There are also black and brown wires. However, they're cut smooth. I'm not sure if that is because they were not in use or because the bare copper broke off.

Submitted: 6 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 1 hour by:
1/4/2018
HVAC Technician: Phil, Mechanical Engineer replied 6 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, you will need a multi meter to do a few tests for me, and I will need the brand and model number of the unit that sits outside the house.

Take close up, exceedingly well focused photo's of the wiring diagram glued inside the furnace/air handler door, and the printed circuit board mounted on the blower, , that shows where the thermostat wires connect, and I will mark them up with trouble shooting instructions.

Use the 'add files' link next to your send button to get the photo(s) to me.

We can go from there with training, coaching and diagnosis.... without a time limit, In depth with as much detail as needed

When we finally get the situation solved, please select the 'finish and rate your expert link' near the top of your page and click on it.
My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
7,426 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,019 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I am trying to wire a 5 ton trade weathertron heat pump
HI i am trying to wire a 5 ton trade weathertron heat pump xe1200 to t stat. It has a red blue white green yellow orange brown and black all coming out from it. the green is not wired to anything insi… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
How to wire a Honeywell thermostat RTH3100C with a Rheem heat
How to wire a Honeywell thermostat RTH3100C with a Rheem heat and air system? I have 8 wires coming to thermostat. Black-White-Yellow-Green- Orange-Red- Brown & Blue. Thanks… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I am trying to wire a Maple-Chase 09620 thermostat. It has
I am trying to wire a Maple-Chase 09620 thermostat. It has three terminals horizontal marked C L R. A vertical set is marked, from the top, Y2, Y1, E, G, W2, O, B. I have eight wires from an Amana 2 s… read more
D.E. Anderson
D.E. Anderson
Industrial Refrigeration Service Manager
200 satisfied customers
just had a new heat pump/air handler with heat strip installed,
just had a new heat pump/air handler with heat strip installed, model is Rheem. the wiring on air handler to thermostat wiring is wh/bl - bl (w2), wh/bk - wh (w1), brown to brown (c), gr/bk - gr (g), … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I live in northern Virginia and I have a Ruud heat pump. Ive
I live in northern Virginia and I have a Ruud heat pump. I've had a tech at my house 5 times in the past two weeks because the temperature on the thermostat matches the setting on the thermostat setti… read more
Douglas
Douglas
Vocational, Technical or Trade Scho
3,087 satisfied customers
I have purchased a Honeywell thermostat model RTH2310. Having
I have purchased a Honeywell thermostat model RTH2310. Having problems with install as the existing Honeywell T8575D2003 has 8 wires being black, white, orange, yellow, green, red, blue & brown. The n… read more
Richard
Richard
District Technical Manager
Vocational, Technical or Trade Scho
1,416 satisfied customers
I have a new Rheem RQPMA043J015 and cant seem to figure out
I have a new Rheem RQPMA043J015 and can't seem to figure out the wiring for the thermostat. I'm trying to hook the new unit up to the old thermostat. The old thermostat has 8 wires, the heat pump has … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
5,349 satisfied customers
I have an older lennox thermostat and the part number is 14G2701.
I have an older lennox thermostat and the part number is XXXXX The numbers below are 3AAB82B38A2. The wires used before are brown, pink, blue, black, orange, yellow, red, and green. They connect to AV… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
5,349 satisfied customers
I purchased a White-Rodgers 1F82-0261 thermostat to replace
I purchased a White-Rodgers 1F82-0261 thermostat to replace my Honeywell T8411R. (on the Honeywell: the green and red wires were to respective terminals; the white connected BOTH to W2 and E; a blue w… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
5,349 satisfied customers
I have a Rheem Classic heat pump, the problem im having is
I have a Rheem Classic heat pump, the problem i'm having is that it puts out heat and then cool air as if there is a problem with the reverse valve, I think maybe if i can locate the wire that energiz… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
5,349 satisfied customers
i have a rheem rqpm all in one heat pump and i purchased a
i have a rheem rqpm all in one heat pump and i purchased a hunter thermostat model number 44860, how do you know which wires on the heat to hook to?… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
5,349 satisfied customers
I have a 1981 coleman envon heat pump and am trying to replace
I have a 1981 coleman envon heat pump and am trying to replace the thermostat but the wiring is not in alignment. The wiring at the board is as follows: TI motherboard / AC Unit / Thermostat wiring co… read more
Mr. Jeff Pearson
Mr. Jeff Pearson
Refrigeration Systems
Associate Degree
145 satisfied customers
i have a trane 5 ton system with heat pump and aux heat.it
i have a trane 5 ton system with heat pump and aux heat.it is hooked ub but none of the wires are i dont know what wires are what can you help. on the out side unit i have orange,black,blue,red,yellow… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
5,349 satisfied customers
I have a coleman PHP030H1021A heat pump w/o heat strips. I
I have a coleman PHP030H1021A heat pump w/o heat strips. I need to hook up the t-stat wiring and am not able to find a schematic online. Can you help me out?… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
5,349 satisfied customers
Im trying to wire a Rheem heat pump to a Honeywell Thermostat. The
I'm trying to wire a Rheem heat pump to a Honeywell Thermostat. The Rheem thermostat that I removed was wired like this Red=R Yellow=Y Blue=B Green=G White=W1 Orange=E Brown=X I'm not sure how to wire… read more
Kenton Guidry
Kenton Guidry
HVAC Technician
Vocational, Technical or Trade Scho
963 satisfied customers
Ok, I want to install a new Thermostat. have more wires in
Ok, I want to install a new Thermostat. have more wires in the wall than there are connections in the new thermostat. Can't use the old install as a guide for it was tramatically removed from the wall… read more
Kenton Guidry
Kenton Guidry
HVAC Technician
Vocational, Technical or Trade Scho
963 satisfied customers
currently i have a trane heatpump with an american standard
currently i have a trane heatpump with an american standard thermostat that is damaged. so a friend gave me a rheem thermostat but the color codes on the reheem are different than the american standar… read more
ComfortZone
ComfortZone
Associate Degree
515 satisfied customers
I am trying to install a Honeywell 7500 however the last thermostat
I am trying to install a Honeywell 7500 however the last thermostat we bought was not a dual stage thermostat so we have no idea where the orginal wires go. Can you help PLEASE we are going on 6 hrs n… read more
Mark Henley
Mark Henley
HVAC Controls DDC
3,209 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x