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My furnace is not blowing heat - hoping you can walk me

Customer Question
Hi, my furnace is...

Hi, my furnace is not blowing heat - hoping you can walk me through what to do

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

Yes and yes Just replaced the filter.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I’m not sure - it seems to be operational. What if the filter is a tiny bit too big? could that cause a problem?

Submitted: 6 months ago.Category: HVAC
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 minutes by:
1/3/2018
HVAC Technician: airheatman, HVAC Technician replied 6 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,182
Experience: Furnace, A/C and heat pump specialist.
Verified

Can you look inside the burner compartment on label on side panel and get me the model on your furnace? Then look in blower compartment and see if there is an error light blinking that will guide us in determining what is failing with the furnace.)Not if no peep hole and you have to remove blower panel to see control board, it will be necessary to hold door switch in to have power to board)

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Customer reply replied 6 months ago
Can you call me?(###) ###-####
HVAC Technician: airheatman, HVAC Technician replied 6 months ago

I am unable to take phone call right now. The offer is site generated automatically. This will be presented to my colleagues so you may get a call from one of them if available.We can continue here to try to solve your problem

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Customer reply replied 6 months ago
Honestly not sure where to start.
HVAC Technician: airheatman, HVAC Technician replied 6 months ago

Start by looking inside the burner compartment on label on side panel and get me the model on your furnace? Then look in blower compartment and see if there is an error light blinking that will guide us in determining what is failing with the furnace.)Not if no peep hole and you have to remove blower panel to see control board, it will be necessary to hold door switch in to have power to board)

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Customer reply replied 6 months ago
Do I have to unscrew anything to get into the burner compartment? There is a board outside of the furnace with all of the leds. All seem to be functioning but the compressor and the fan are dark.
Customer reply replied 6 months ago
Model off the manual for the zone control is ncm300
Customer reply replied 6 months ago
For the furnace the manual says mh95/GCH95
Customer reply replied 6 months ago
It’s made by goodman
HVAC Technician: airheatman, HVAC Technician replied 6 months ago

Not familiar with zone controls.I will open to other experts

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HVAC Technician: Steve Peck,
 replied 6 months ago
Steve Peck
Category: HVAC
Satisfied Customers: 36
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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