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Not getting heat, change filter and thermostat. Hope to

Customer Question
Not getting heat, change...

Not getting heat, change filter and thermostat

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

Yes

Contractor's Assistant: Do you plan on doing the work yourself?

Hope to

Submitted: 7 months ago.Category: HVAC
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Customer reply replied 7 months ago
working on my question?
Answered in 26 minutes by:
1/3/2018
HVAC Technician: airheatman, HVAC Technician replied 7 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,352
Experience: Furnace, A/C and heat pump specialist.
Verified

Can you look inside the burner compartment on label on side panel and get me the model on your furnace? Then look in blower compartment and see if there is an error light blinking that will guide us in determining what is failing with the furnace.)Not if no peep hole and you have to remove blower panel to see control board, it will be necessary to hold door switch in to have power to board)

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Customer reply replied 7 months ago
Trane unit
HVAC Technician: airheatman, HVAC Technician replied 7 months ago

Model?

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Customer reply replied 7 months ago
TWE024C140B0
HVAC Technician: airheatman, HVAC Technician replied 7 months ago

OK this is an air handler.Look on outdoor unit and get me model there , verify outdoor is running and copper line from unit is hot

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Customer reply replied 7 months ago
TTR18D100A2 A/C UNIT
Customer reply replied 7 months ago
There no copper line outside
HVAC Technician: airheatman, HVAC Technician replied 7 months ago

OK Thanks for this information.Just wanted to make sure you do not have a heat pump as that would take us a different direction in troubleshooting.

Next we want to open air handler and look at the heating sequencers.Do you have a meter for testing voltage?

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Customer reply replied 7 months ago
should have
HVAC Technician: airheatman, HVAC Technician replied 7 months ago

Do you know what sequencers look like? We need to see if we are getting 24v to coils on bottom of sequencers.

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Customer reply replied 7 months ago
took panels off, move switches around started getting some heat. Will check connections
HVAC Technician: airheatman, HVAC Technician replied 7 months ago

Sounds like a wire connection issue them. Might clean and tighten using needle nose pliers.

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