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Just got back from a couple weeks vacation to my trane xe90…

Customer Question
Just got back from...

Just got back from a couple weeks vacation to my trane xe90 not working. It’s currently 30 degrees in my house and I’m not sure how to fix it

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just a few hours now

Contractor's Assistant: Do you plan on doing the work yourself?

Yes I’d like to

Contractor's Assistant: Anything else we should know to help you best?

Yeah, there’s a red LED on the front blinking in intervals of 2, it’ll blow cool air just no heat

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

It has a relatively new filter in it and aside from the wall thermostat controller is there anywhere else I can check it?

Submitted: 3 months ago.Category: HVAC
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Answered in 29 minutes by:
1/3/2018
HVAC Technician: Steve Peck, Over 24 years experience Just Ask, quick HVAC repair! replied 3 months ago
Steve Peck
Steve Peck, Over 24 years experience Just Ask, quick HVAC repair!
Category: HVAC
Satisfied Customers: 16
Experience: Owner at Steve Peck Heat And Air
Verified

Hi Im Steve How can I help?

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Customer reply replied 3 months ago
Just trying to trouble shoot my furnace and get some heat back
HVAC Technician: Steve Peck, Over 24 years experience Just Ask, quick HVAC repair! replied 3 months ago

Sounds good. Do you still have the 2 flashing lights?

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HVAC Technician: Steve Peck, Over 24 years experience Just Ask, quick HVAC repair! replied 3 months ago

I think we have this, unit blowing cold air and no fire in unit correct?

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Customer reply replied 3 months ago
I’m not sure if it has fire, it’s blinking 9 times now
HVAC Technician: Steve Peck, Over 24 years experience Just Ask, quick HVAC repair! replied 3 months ago

Ok, first off are you near it or having to run back and forth?

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Customer reply replied 3 months ago
I’m not at the moment but I’ve got you on my phone so I can be near it consistently
HVAC Technician: Steve Peck, Over 24 years experience Just Ask, quick HVAC repair! replied 3 months ago

Ok sorry your so cold. If you can find a switch (outside) the furnace that looks like it is connected, Lets power cycle it.

Sometimes the furnace plugs in remove plug and plug back in.

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HVAC Technician: Steve Peck, Over 24 years experience Just Ask, quick HVAC repair! replied 3 months ago

Did that work for you?

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HVAC Technician: Steve Peck, Over 24 years experience Just Ask, quick HVAC repair! replied 3 months ago

Hello this is Steve again I'm just following up to see if we got everything working correctly?

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Steve Peck
Steve Peck
Steve Peck, Over 24 years experience Just Ask, quick HVAC repair!
Category: HVAC
Satisfied Customers: 16
16 Satisfied Customers
Experience: Owner at Steve Peck Heat And Air

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