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Nest Learning Thermostat set for 80 but temp is 63. Gas

Customer Question
Nest Learning Thermostat set...

Nest Learning Thermostat set for 80 but temp is 63. Gas forced hot water boiler working fine. Other zones in my apartment are 70. Working fine yesterday. What's up?

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

I honestly don't know. No issues with my other zone (upstairs) or with any other apartments in the four-unit house. Believe me, if I knew how to get someone to come here, I would.

Contractor's Assistant: Do you plan on doing the work yourself?

Well, I'm glad to be guided through any resetting of the Nest but I wouldn't know how to do any HVAC work.

Contractor's Assistant: Anything else we should know to help you best?

Not much to say.

Submitted: 6 months ago.Category: HVAC
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Answered in 12 minutes by:
1/1/2018
HVAC Technician: gotoman for ac, HVAC Technician replied 6 months ago
gotoman for ac
gotoman for ac, HVAC Technician
Category: HVAC
Satisfied Customers: 5,347
Experience: 51 years of experience install design and repair of all makes and models of AC
Verified

Russ here. sorry about wait. May not be thermostat may be zone valve. Pull front off of the Nest and place a wire between R and W to see if the zone valve opens. Russ

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HVAC Technician: dainne-cssm,
 replied 6 months ago
dainne-cssm
Category: HVAC
Satisfied Customers: 0
Verified
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. http://www.justanswer.com/hvac/awmny-nest-learning-thermostat-set-80-temp-63-gas.html. Thank you, ***** ***** Customer Support Team.
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HVAC Technician: gotoman for ac, HVAC Technician replied 6 months ago

Do you still need help. Russ

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