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Pilot light out...I turned the knob to Pilot and push in the…

Customer Question
Pilot light out...I turned...

Pilot light out...I turned the knob to Pilot and push in the red button...found the tube and lit the pilot light and held the red button for 8 or so seconds, but when I release the red button the pilot light goes out...I have tried four times...not sure what to do?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

20 minutes

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

Not that I know of...

Submitted: 7 months ago.Category: HVAC
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Answered in 2 minutes by:
1/1/2018
HVAC Technician: HVAC Guru, HVAC TECH replied 7 months ago
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 18,747
Experience: 20yrs in the HVAC industry with certificates and degrees.
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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HVAC Technician: HVAC Guru, HVAC TECH replied 7 months ago

You have to hold the button in for up to 60 seconds after the pilot is lit then release it. If it still does not hold the thermocouple or gas valve is bad on the unit.

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