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We have a boiler that is only heating the downstairs pipes…

Customer Question
Hi there we have...

Hi there we have a boiler that is only heating the downstairs pipes and no heat upstairs. We have 2 thermostats and we have forced hot water which is working fine. Just no heat upstairs

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

What filters

Contractor's Assistant: Do you plan on doing the work yourself?

We are trying to figure out problem

Contractor's Assistant: Anything else we should know to help you best?

The boiler works fine, and the downstairs heat and thermostat work fine, but the upstairs heat is not coming on?

Submitted: 8 months ago.Category: HVAC
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Answered in 15 minutes by:
12/30/2017
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,850
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your

issue. First I’ll need some more info so I have a more complete picture of your situation.

Do you have 2 zone valves (what brand?)? or 2 pumps/circulators?

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Phil, Mechanical Engineer
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