HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

My Pilot will not stay lit. I did replace the thermocouple.

Customer Question
My Pilot will not...

My Pilot will not stay lit. I did replace the thermocouple. what next?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

It has been working ok about one day ago it made a pop noise and the fire went out .I do have it all apart .

Contractor's Assistant: Do you plan on doing the work yourself?

Yes with some guidance .

Contractor's Assistant: Anything else we should know to help you best?

Model Osborn Victorian J - Series.

Submitted: 3 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 53 minutes by:
12/29/2017
HVAC Technician: David Bowden, General Contractor replied 3 months ago
David Bowden
David Bowden, General Contractor
Category: HVAC
Satisfied Customers: 757
Experience: Owner at Floridaco
Verified

M​ost likely the problem is going to be the gas valve itself, either an internal electrical problem or the diaphragm assembly has a problem and is not letting the gas through after you switch from Pilot to On. If you can take a photo of the gas valve and pilot assembly I can see the best way to assist and advise you.

Ask Your Own HVAC Question
Customer reply replied 3 months ago
David, did you get the picture I sent you?
HVAC Technician: David Bowden, General Contractor replied 3 months ago

No nothing was posted

Ask Your Own HVAC Question
HVAC Technician: David Bowden, General Contractor replied 3 months ago

Greetings… Just following up to see if you were still needing some help answering your question?

Thanks,

Dave

Ask Your Own HVAC Question
HVAC Technician: David Bowden, General Contractor replied 3 months ago

As of this posting I have not been able to locate any additional information on this specific issue, and since I have not received any reply or feedback from the recommendations I mentioned above, I trust they have been helpful in resolving this problem. However, if you are still needing additional assistance, please let me know by using the reply box below, otherwise I will proceed in closing out this question.

Thank you,

Dave

Ask Your Own HVAC Question
HVAC Technician: David Bowden, General Contractor replied 3 months ago

I was reviewing my open questions list and noticed this one has not been answered or replied to. Did you still need help with it or should it go back to customer service for proper processing?

Ask Your Own HVAC Question
Customer reply replied 3 months ago
No I do not need your help.
HVAC Technician: David Bowden, General Contractor replied 3 months ago

O​kay thank you for letting me know I appreciate it, and in order to close out the question, it requires that it be rated as explained below. Please note the rating has nothing to do with receiving a credit or refund if applicable, it merely tracks how the question was responded to by the experts.

One of the goals here at Just Answer, is to provide each customer with the best experience possible and for the experts to earn a 5 Star Rating based on their responses, recommendations, and professionalism, when answering questions. If I have achieved that goal for this question, please take a few moments to rate my service and select the 5 Stars before logging out.

It has been my pleasure providing an answer for you today, however if additional service is needed, please use the reply box to let me know and I will respond back once I have the requested information.

Enjoy the rest of your day,

Dave

Ask Your Own HVAC Question
HVAC Technician: David Bowden, General Contractor replied 2 months ago

Hello... As part of our continuous follow up procedures,every open question requires it to be closed out once it has gone past a reasonable time, and that the expert has provided an answer that should have helped resolve your question. This can be done simply by completing the 5Star Rating once it appears. If you still require assistance or have additional questions, you can let the expert know by replying to this posting that you still need their advice and recommendations.

Thank you,

Dave

Ask Your Own HVAC Question
HVAC Technician: David Bowden, General Contractor replied 1 month ago

Your assistance is needed... A​s of today this question is over 60 days old and based on the nature of the problem along with the recommendation that were provided, I would like for us to close out this question, however to do that it requires a rating by you as explained below.

Please note that the rating is only based on the experts attempt to resolve the problem. If you feel a credit or refund is applicable, please contact customer service directly as the experts are not authorized to handle these matters.

One of the goals here at Just Answer, is to provide each customer with the best experience possible and for the experts to earn a 5 Star Rating based on their responses, recommendations, and professionalism, when answering questions. If I have achieved that goal for this question, please take a few moments to rate my service and select the 5 Stars before logging out.

​Thank you very much for your assistance with this, I sincerely ***** *****

Dave

Ask Your Own HVAC Question
Was this answer helpful?
Ask David Bowden Your Own Question
David Bowden
David Bowden
David Bowden, General Contractor
Category: HVAC
Satisfied Customers: 757
757 Satisfied Customers
Experience: Owner at Floridaco

David Bowden is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

6,938 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I have a evcon dgato56bdd that the circuit broad blinks
I have a evcon dgato56bdd that the circuit broad blinks continuous and does not run … read more
HvacmanSean
HvacmanSean
Owner
HVAC
232 satisfied customers
My central AC unit shuts off soon after it turns on. 5-30
My central AC unit shuts off soon after it turns on. 5-30 seconds … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a 10 years old home. From day 1, this house has
I have a 10 years old home. From day 1, this house has always been rented out. Now that the tenant has moved out and I am ready to sell the house. I called a company to clean the vent return only, ins… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The screen on my icomfort wifi has gone dark. Since
It came on again on its own and then went dark again… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
We have a 9 year old 58mcb060 and it has stopped working. I
We have a 9 year old 58mcb060 and it has stopped working. I reset it 2 times and both times it started. First time it had to grinding noises and shutdown after 1 hr and the 2nd time it made one grindi… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
Have Rheem Classic 90 plus dual comfort control furnace and
Hi Pearl Have Rheem Classic 90 plus dual comfort control furnace and Honeywell RTH 7600 RET 97C themostat. Need to know correct wiring to get 2 speed operation of furnace. Thanks *****: Just to clarif… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I installed a honeywell rth8500 today and it worked and now
hi I installed a honeywell rth8500 today and it worked and now its not … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I had an Thermostat that had the cables in line from the
I had an Thermostat that had the cables in line from the second hole starting with white the second was green orange blue yellow and red in line now I bought a Therm... that is RTH5160 that bring the … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,676 satisfied customers
My A/C unit stopped blowing cold air last night. Checked the
my A/C unit stopped blowing cold air last night. Checked the outside unit and it is humming but fan not going. … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
System not working. i threw breaker and rested it. wall
system not working. i threw breaker and rested it. wall display woke up, but system not working … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,676 satisfied customers
I have a weil-mclain cgm-6 natural gas boiler flame not
I have a weil-mclain cgm-6 natural gas boiler flame not shutting off and the circulator pump not turning on. … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a model #82v52-2 that is leaking from the plastic cap
i have a model #82v52-2 that is leaking from the plastic cap on top can this be fixed? … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
How does the belt go back on? Since last night. A picture
How does the belt go back on? JA: I'll do all I can to help. How long have you been dealing with this? Customer: Since last night JA: Do you plan on doing the work yourself? Customer: Yes JA: Anything… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
We have model AH16X20BA air handler. We know the heat pump
We have coleman model AH16X20BA air handler. We know the heat pump is bad and just want EM heat to come on. Thermostat batteries are good . Power to the heat strips but no fan operation or heat.HELP? … read more
Bill
Bill
Service Mgr
79 satisfied customers
I have a question about my condos heating/cooling system.
Hello, I have a question about my condos heating/cooling system … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a Raypak -055-EN heated that runs for 5 minutes then
I have a Raypak B-055-EN heated that runs for 5 minutes then shuts off. I have replaced the filter, geotherm, pressure sensor switch, cleaned burner and orifices. Do you have any advice? Thanks Tim Mc… read more
Bill
Bill
Service Mgr
79 satisfied customers
I need to replace a TRANE Weathertron XT 500 thermostat with
I need to replace a TRANE Weathertron XT 500 thermostat with a HoneywellRTH/2300/RTH221 … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Trying to use a new T6 Pro thermostat as the Master Zone
Trying to use a new T6 Pro thermostat as the Master Zone stat with an old MM2 Mini Zone Panel. Was hoping that I could create O & B Changeover at the panel using a relay N.O & N.C. & controlling the c… read more
Brian HVAC Guy
Brian HVAC Guy
HVAC Technician
High School
953 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x