HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I have a Rheem Performance Platinium 40Gallon unit which is…

Customer Question
I have a Rheem...

I have a Rheem Performance Platinium 40Gallon unit which is 18 months old. Unit runs but doesn't produce hot water anymore.

Contractor's Assistant: Did you double-check the thermostat? And what about the unit's filters?

Yes, I checked the thermostat and adjusted the temp. Makes no difference

Contractor's Assistant: Do you plan on doing the work yourself?

What work?

Submitted: 8 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 2 minutes by:
12/28/2017
HVAC Technician: HVAC Guru, HVAC TECH replied 8 months ago
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 18,886
Experience: 20yrs in the HVAC industry with certificates and degrees.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own HVAC Question
HVAC Technician: HVAC Guru, HVAC TECH replied 8 months ago

Do you have the model number off hot water heater?

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
7,426 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
Hot water tank will not keep heating water after it is
Hot water tank will not keep heating water after it is heating the water in tank … read more
HVAC Guru
HVAC Guru
HVAC TECH
18,886 satisfied customers
I have a Rheem Model 130 A pool heater, this unit is 6 years
I have a Rheem Model 130 A pool heater, this unit is 6 years old, it is removed and reinstalled by myself every spring. This spring the unit was installed and turned on, the problem is, it is not putt… read more
Charles Bodenheimer
Charles Bodenheimer
Owner
Associate Degree
78 satisfied customers
If I lift the top of my home thermostat the #starts with
If I lift the top of my home thermostat the #starts with 960. It has H/C on top left, fan on left. Up/down arrows on right. The bottom 4 buttons from left to right are Prog. - TimeTemp- Day- HoldEnd. … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
We had new Heil/ICP 14 seer straight cool split system installed
We had new Heil/ICP 14 seer straight cool split system installed .....it Never stops running- Even all night! 440 sq. foot park model mobile home. I have hotel grade insulated drapes & sunscreen on al… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
eccotemp fvi-12-lp manual adjustment settings how do i find
eccotemp fvi-12-lp manual adjustment settings how do i find the info for this and is there any other settings i can set to prevent it from the temperature overload.. it takes a long time to get up to … read more
V12Tech
V12Tech
252 satisfied customers
I have a carrier split sytem which comes on at one below set
I have a carrier split sytem which comes on at one below set temperature and tends to run for set time then turns off, doesn't go to say 2 degree above set temp ?… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I have a Honeywell TH8000 series thermostat on my HydroHeat
I have a Honeywell TH8000 series thermostat on my HydroHeat thermal unit, when thermostat gets to the set temperature the unit keeps running but does not cool the house below the set temperature. I ha… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
my unit rtg95dvn 6months old,the hot water coming out of the
my unit rtg95dvn 6months old,the hot water coming out of the faucet is fine but when you turn on the shower [hot side] the water turns cold ,i,ve taken the shower head off but the water still goes col… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
How to adjust Honeywell hot water thermostat L40808 1332
How to adjust Honeywell hot water thermostat L40808 1332 Need to adjust temperature and reduce the span between on and off… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a Rheem 50 gallon, double element water heater which
I have a Rheem 50 gallon, double element water heater which is one year old. It no longer provides enough hot water for a single, leisurely, quite hot shower. I have removed and cleaned both elements.… read more
Rick Mather
Rick Mather
HVAC Technician
Vocational, Technical or Trade Scho
3,133 satisfied customers
I changed the batteries in my thermostat last night because
I changed the batteries in my thermostat last night because it was not showing the digital temp. readout. Now my a/c doesn't work at all but the thermostat is now showing the temperature (which is 87)… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
My Ruud 2.5 ton Heat Pump Model UPKA-031JAZ (Serial# 6389M309912572)
My Ruud 2.5 ton Heat Pump Model: UPKA-031JAZ (Serial# 6389M309912572) has an Auto Defrost Problem. Last winter the outside coils were freezing up. The temporary solution was to periodically switch fro… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
Have had 2 Rheem 18 SEER comunicating a/c systems installed,
Have had 2 Rheem 18 SEER comunicating a/c systems installed, with the Rheem 550 touch screen thermostats. Long story short today, being about 80 degrees out, systems ran from 9am, to 6:30 pm, and coul… read more
Rick Mather
Rick Mather
HVAC Technician
Vocational, Technical or Trade Scho
3,133 satisfied customers
A/C will not stop running. If I turn up the temperature it
A/C will not stop running. If I turn up the temperature it stops and will come back on but the temp on the tstat will not cool. Is there a button to reset the tstat?… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
hello I have a rheem gas furnace. It never gets as hot as the
hello I have a rheem gas furnace. It never gets as hot as the temp. I adjust on my thermostat for. I replaced my old thermostat and still no luck. I suspect there might be a thermostat on the rheem he… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
My Rheem Power Vent hot water heater Model#21VP50-1, the vent
My Rheem Power Vent hot water heater Model#21VP50-1, the vent will not stop running. Any ideas???… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a Weil-McLain boiler, supplying gas-fired hot water
I have a Weil-McLain boiler, supplying gas-fired hot water for a three-zone system. Recently I've noticed a high-pitched whining sound coming from the boiler. Today, we noticed the house isn't getting… read more
coolman1973
coolman1973
AC/Heat Tech
Vocational, Technical or Trade Scho
162 satisfied customers
Can I put a small car radiator in plenum of furnace, to heat home?
If I put a small car radiator in the plenum of my Trane furnace, and hook it to my 50gallon water heater, would it be enough to heat my home(approx 1650 sq ft) if the temperature is set at 150 degrees… read more
Accurate Joe
Accurate Joe
Owner of Accurate Mechanical
Vocational, Technical or Trade Scho
76 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x