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Honeywell thermostat Aube 350-000-071-. Keeps saying low…

Customer Question
Honeywell thermostat Aube 350-000-071-B...

Honeywell thermostat Aube 350-000-071-B. Keeps saying low battery even though I put new ones in

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

It is the thermostat

Contractor's Assistant: Do you plan on doing the work yourself?

What work?

Contractor's Assistant: Anything else we should know to help you best?

I have 2 thermostats in my house. I took the one that is working and it worked on both furnaces fine. The other one keeps saying low batt

Submitted: 7 months ago.Category: HVAC
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Customer reply replied 7 months ago
How many hours should I wait?
Answered in 1 hour by:
12/24/2017
HVAC Technician: Phil, Mechanical Engineer replied 7 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 9,722
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, your question got posted to the wrong category, its is in HVAC right now, and I am working on it

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HVAC Technician: Phil, Mechanical Engineer replied 7 months ago

Make sure the ends of the batteries are clean, and then clean the battery terminals inside the thermostat with a Q tip and alcohol... if that fails insert the batteries backwards for 30 seconds, the reinstall them in the correct position.

.

Let me know how that goes.

.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Customer reply replied 7 months ago
Not working
HVAC Technician: Phil, Mechanical Engineer replied 7 months ago

Thanks, ***** ***** use Ever ready, alkaline or Durcell batteries....are you sure they were good?

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Customer reply replied 7 months ago
I’ve tried 3 different pairs of brand new batteries
Customer reply replied 7 months ago
Energizer
HVAC Technician: Phil, Mechanical Engineer replied 7 months ago

If the batteries are one of those brands, and not chinese, and they are installed correctly, and your thermostat shows a low battery signal, the thermostat is bad

If you tried 3 sets, then the thermostat is bad. 98% chance, not much else it could be.... have you tried putting the batteries in backwards for 30 seconds.

Energizer is good

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Customer reply replied 7 months ago
After 30 seconds and I did 5 minutes earlier
HVAC Technician: Phil, Mechanical Engineer replied 7 months ago

The thermostat is bad in that case, you have proven that with your various tests

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Customer reply replied 7 months ago
Where can I find that replacement
HVAC Technician: Phil, Mechanical Engineer replied 7 months ago

http://www.shortyshvac.com

can get you a replacement

Its time to locate the "finish and rate your expert" link near the top of your screen and click on it, I will appreciate it, we can go on without any time limit with follow up questions as needed.

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HVAC Technician: Phil, Mechanical Engineer replied 7 months ago

Tell me what city you are in or nearest I might be able to locate a dealer in your area

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Customer reply replied 7 months ago
San Diego
HVAC Technician: Phil, Mechanical Engineer replied 7 months ago

Hello again, the Ayube 350 is not searching on the Honeywell site, click here to see

If anyone can find it for you it will be http://www.shortyshvac.com

Call them tomorrow, let me know what they can do, if that fails get back to me and I will try my other sources.

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