HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I have a Continental Napoleon GD36. When I turn on the wall…

Customer Question
I have a Continental...

I have a Continental Napoleon GD36. When I turn on the wall switch it can take up to

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

20 seconds for first ignition and flame. Then for next several minutes , until fop is heated up, it will go out , and a few seconds late come back on

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

Shornswer "no". Where can Ifin the files and thermostat?

Contractor's Assistant: Do you plan on doing the work yourself?

Yes. Maybe,

Contractor's Assistant: Anything else we should know to help you best?

Last year A technician replaced all electronic components but problems still present

Submitted: 8 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 12 hours by:
12/24/2017
HVAC Technician: Gaztech, HVAC Technician replied 8 months ago
Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 937
Experience: Owner at Gaztech
Verified

Hi I amCustomer a independent technician, I will assist you with your issue.

Don't forget to rate the 5 star rating AT THE TOP OF PAGE if we are done. this will credit me for assisting you.

Are you ready?

Ask Your Own HVAC Question
HVAC Technician: Gaztech, HVAC Technician replied 8 months ago

Here is link to the part of manual for your fireplace that explains how to resolve your problem.

Refer to page 51

https://www.napoleonproducts.com/downloads/fireplaces/manuals/W415-0773.pdf

Ask Your Own HVAC Question
HVAC Technician: Gaztech, HVAC Technician replied 7 months ago
I noticed question is still opened and unrated please dont forget the 5 star rating if we are done Sincerely
Ask Your Own HVAC Question
Customer reply replied 7 months ago
Thank you for your reply. The technician who was in last year did a very thurough cleaning. At this time I am caught up in the Christmas activities, however in a few days I will clean the thermopile etc again and let you know if it resolves the issue.
Thanks
Kevin
HVAC Technician: Gaztech, HVAC Technician replied 7 months ago

Cheers!!

Ask Your Own HVAC Question
HVAC Technician: Gaztech, HVAC Technician replied 7 months ago
I noticed question is still opened and unrated please dont forget the 5 star rating if we are done Sincerely
Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Gaztech Your Own Question
Gaztech
Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 937
937 Satisfied Customers
Experience: Owner at Gaztech

Gaztech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,634 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
Turned power off to fix unrelated issue and now my trane
Turned power off to fix unrelated issue and now my trane xl16c will not ignite. Since it had two slow flashes (green) I Did complete power off to with thermostat off then turned it back on (at the pol… read more
Bill
Bill
Service Mgr
114 satisfied customers
I have a 6 ton Honeywell Ca and heating unit on roof my. I
I have a 6 ton Honeywell Ca and heating unit on roof my. I put a new thermostat and the air works but the heat is not coming on and it's propane… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a newr furnace installed 2 years ago. I got
I have a newr Bryant furnace installed 2 years ago. I got intermittent or no heat and a code 31. I replaced the pressure switch and the limit switch. Neither effort worked. what's next to check? … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,634 satisfied customers
See your discussion below on your websit - I have the exact
See your discussion below on your websit - I have the exact same problem - The igniter lights the burners - they go for about 8 seconds then on again over and over - then the Limiter opens - turns off… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
Have a american standard freedom 80 gas furnace. comes on flames
Have a american standard freedom 80 gas furnace. comes on flames for 10 seconds then flames go out. furnace blows cold air. error code 2 flashes: system lockout check line polarity… read more
theplumber717
theplumber717
Plumber
Vocational, Technical or Trade Scho
791 satisfied customers
I have a G24M3X-75A series furnace that has recently and gradually
I have a G24M3X-75A series furnace that has recently and gradually developed a problem starting up. If the thermostat calls for heat within less than 15-20 minutes of last run, I hear the purge blower… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a Carrier WeatherMaker 8000 2 speed furnace (17 years
I have a Carrier WeatherMaker 8000 2 speed furnace (17 years old). It used to switch into high speed if it took, say more than 10 minutes to bring the room temp. up to the thermostat setting. I have n… read more
Bart Jay
Bart Jay
Vocational, Technical or Trade Scho
596 satisfied customers
I have a customer that owns a Superior” #KVB-38REN B-Vent
I have a customer that owns a “Superior” #KVB-38REN B-Vent gas fireplace that uses the “Robertshaw” Direct Spark Ignition Control, #100-00832-13. I replaced the unit but she still complains that the f… read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
I have a Carrier Weather Maker 8000 HVAC unit Model 58ZAV115-20
I have a Carrier Weather Maker 8000 HVAC unit Model 58ZAV115-20 Serial 2898A19751. The unit is about 12 years old. In Scottsdale it getts very little use as our winters are very mild. The funace will … read more
M Oglesby
M Oglesby
Vocational, Technical or Trade Scho
2,010 satisfied customers
Carrier Model #58MXA, heat stopped working this morning. Investigated.
Carrier Model #58MXA, heat stopped working this morning. Investigated. No burners present. Attempted to re-start as per manual no luck. LED Code 12 present. What is my next step.… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a model 58DR1008a or Ba Serial # WIC41221 Carrier. My
I have a model 58DR1008a or Ba Serial # XXXXX Carrier. My question is the furnace will ignite and run a few seconds then the burners will go out and the fan comes on and it will not come up to thermos… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
Lennox--Shisper Heat Pilot comes on Main burners do not ignite.
Lennox--Shisper Heat Pilot comes on Main burners do not ignite. Fan comes on. Everything shuts down after 1-2 minutes. Furnace tries to ignite again after about 5 minutes. David… read more
HVAC_Doug
HVAC_Doug
Vocational, Technical or Trade Scho
Nordyne FG6RA 072C 12A Scenario 1.Thermostat activates
Nordyne FG6RA 072C 12A Scenario: 1.Thermostat activates 2.Inducer starts 3.igniter lights 4.Gas valve opens 5.Flame 6.Gas Valve shuts off in 3-4 minutes (thermostat not satisfied)Cycle begins again...… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
Furnace - heat only- Has a white rogers 50A50-241 control runs
Furnace - heat only- Has a white rogers 50A50-241 control runs fine for awhile- then gas shuts of (still calling for heat - blower keeps on running blowing cold air - if shut off main switch and back … read more
Bill
Bill
High School or GED
318 satisfied customers
I have a 20+ year old York furnace. Its been working fine
I have a 20+ year old York furnace. It's been working fine for a couple of months. However, now the burners won't stay on to bring the house up to the temperature set on the thermostat. I disconnected… read more
Robert
Robert
Associate Degree
161 satisfied customers
I have a Rheem Model # RGDA-07EA-CR 75000 BTU forced air furnace
I have a Rheem Model # XXXXX 75000 BTU forced air furnace with electric ignition. Last year it had the problem of coming on when the thermostat called for heat, run for about 10 minutes and then shut … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Ive got a natural gas furnace (installed in 1995) that seems
I've got a natural gas furnace (installed in 1995) that seems to be trying to spark a flame over and over. The furnace kicks on, the flame starts and then a few seconds later, there's a click, and the… read more
Jason Martin
Jason Martin
Maintenance Supervisor
Vocational, Technical or Trade Scho
88 satisfied customers
I have an Air Ease Ultra SX 80 furnace that is 12 years old.
I have an Air Ease Ultra SX 80 furnace that is 12 years old. The T-stat calls for heat, the HSI(hot start igniter) gets yellow hot, the pilot light starts burning, the FS(flame sensor) gets red hot, a… read more
Ronald
Ronald
Consultant
Bachelor's Degree
4 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x