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In need of help, Just noticed now, I'm hoping it's something…

Customer Question
Hello in need of...

Hello in need of help

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just noticed now

Contractor's Assistant: Do you plan on doing the work yourself?

I'm hoping it's something as simple at resetting the thermostat but I don't know how

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

Not sure

Contractor's Assistant: Anything else we should know to help you best?

I'm a single mom with 3 kiddos I don't know what I'm doing

Submitted: 7 months ago.Category: HVAC
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Answered in 2 minutes by:
12/23/2017
HVAC Technician: Gaztech, HVAC Technician replied 7 months ago
Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 937
Experience: Owner at Gaztech
Verified

Hi I amCustomer a independent technician, I will assist you with your issue.

Don't forget to rate the 5 star rating AT THE TOP OF PAGE if we are done. this will credit me for assisting you.

What is the question?

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Customer reply replied 7 months ago
My 1F78 non prgm thermostat is not showing correct temperature and imy not able to start AC
Customer reply replied 7 months ago
Hello?
HVAC Technician: Gaztech, HVAC Technician replied 7 months ago

Hi, ok lets start with you putting Fan ON on the Thermostat to see if Blower of furnace starts

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Customer reply replied 7 months ago
it does and it does "click" when I put heat on also
HVAC Technician: Gaztech, HVAC Technician replied 7 months ago

So you feel air blowing out of registers Right?

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HVAC Technician: Gaztech, HVAC Technician replied 7 months ago

It you put it on AC and turn t-stat down does outdoor unit Start? is the fan on it turn?

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Customer reply replied 7 months ago
To be honest I live in an apartment complex and I'm not sure which one is mine
HVAC Technician: Gaztech, HVAC Technician replied 7 months ago

I think We are not going to get anywhere, you will have to call service tech.

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Customer reply replied 7 months ago
Can I get my money back
Customer reply replied 7 months ago
Since we weren't able to resolve anything
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