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I have an older custom aire propane furnace. I ran out of…

Customer Question
I have an older...

I have an older custom aire propane furnace. I ran out of propane last night and did not notice. I had it refilled and switched tanks. I can not get gas to the pilot now. DOA. I have a photo.

Contractor's Assistant: Did you check the furnace's filters?

I don't know what that it.is. I am a one month widow. My husband died suddenly. I am at a loss.

Contractor's Assistant: Do you plan on doing the work yourself?

I would like to try to get the pilot it, yes. I have the water heater many times

Contractor's Assistant: Anything else we should know to help you best?

Just that I can not get a knob turned in the back of the system which I presume allows gas in but it is set the length of the line. Do you want to see a photo?

Submitted: 7 months ago.Category: HVAC
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Answered in 5 minutes by:
12/21/2017
HVAC Technician: HVAC Guru, HVAC TECH replied 7 months ago
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 18,747
Experience: 20yrs in the HVAC industry with certificates and degrees.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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HVAC Technician: HVAC Guru, HVAC TECH replied 7 months ago

Can you upload a photo of what you are seeing here?

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