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My Aprilaire unit only works in the test mode. I changed the…

Customer Question
My Aprilaire unit only...

My Aprilaire unit only works in the test mode

Contractor's Assistant: Did you double-check the thermostat? And what about the unit's filters?

I changed the water panel filter and the thermostat is also working

Contractor's Assistant: Do you plan on doing the work yourself?

Maybe if it’s not too complicated

Contractor's Assistant: Anything else we should know to help you best?

There is a dark icon on the display it comes and goes, the shape of the image is similar to the cover

Submitted: 9 months ago.Category: HVAC
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Answered in 2 hours by:
12/20/2017
HVAC Technician: Phil, Mechanical Engineer replied 9 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 9,875
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, are you getting 24 volts between the two wires that run from the thermostat to the Aprilaire unit? If you are then there is a problem with the controls inside the aprilaire unit.

I need the full model of the Aprilaire unit to pull the service manual on it. We can go from there without any time limits.

.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 9,875
9,875 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

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