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I have a lennox fireplace insert model # DT4035CNM. I can…

Customer Question
I have a lennox...

I have a lennox fireplace insert model # DT4035CNM. I can get the pilot light on but the gas wont ignite. I'm guessing maybe something in the tube (with holes in it) is plugged??

Contractor's Assistant: Just to clarify, what type of fireplace is this?

Don't know.

Contractor's Assistant: Do you plan on doing the work yourself?

I was trying to see if I could remove the tube and see if there is something blocking. Anything more advanced and I'd have to get a professional

Submitted: 7 months ago.Category: HVAC
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Answered in 12 minutes by:
12/16/2017
HVAC Technician: Rick, HVAC Supervisor replied 7 months ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,414
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of your situation.

Do you light the pilot manually or does it have electronic ignition?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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