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I just got my pellet stove at lowes. its a 25-pdv. i got it…

Customer Question
I just got my...

I just got my pellet stove at lowes. its a 25-pdv. i got it all installed. I cant get the S U to come up on the screen to start it what did I do?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Since yesterday. I just bought it last week.

Contractor's Assistant: Do you plan on doing the work yourself?

If i can

Contractor's Assistant: Anything else we should know to help you best?

Nope just get me warm

Submitted: 7 months ago.Category: HVAC
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Answered in 22 minutes by:
12/16/2017
HVAC Technician: Iohn Keffer, HVAC Technician replied 7 months ago
Iohn Keffer
Iohn Keffer, HVAC Technician
Category: HVAC
Satisfied Customers: 71
Experience: Maintinances HVAC at Hainesville baptist church
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue.

First I’ll need some more info so I’ll have a more complete picture of your situation. Brand, Model #, Is S U a code or some start sequence.

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Customer reply replied 7 months ago
England's stove model # 25-pvd. The S U is what should be in the key pad when you turn it on.
HVAC Technician: Iohn Keffer, HVAC Technician replied 7 months ago

the unit has a 6 amp 125 volt fuse located on the control board which protects the unit from most power spikes, I would check the fuses.I would check first since it is a new install.

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Iohn Keffer
Iohn Keffer
Iohn Keffer, HVAC Technician
Category: HVAC
Satisfied Customers: 71
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Experience: Maintinances HVAC at Hainesville baptist church

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