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I have an ruud rgrl-07emaes. And the status light on the…

Customer Question
I have an ruud...

I have an ruud rgrl-07emaes

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

And the status light on the board is steady on

Contractor's Assistant: Do you plan on doing the work yourself?

Ugh

Contractor's Assistant: Anything else we should know to help you best?

It doesn't work

Submitted: 9 months ago.Category: HVAC
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Answered in 4 minutes by:
12/14/2017
HVAC Technician: airheatman, HVAC Technician replied 9 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,542
Experience: Furnace, A/C and heat pump specialist.
Verified

Look on control board and let me know if there is a green light that flashes when furnace fails.Does anything at all come on?

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Customer reply replied 9 months ago
There are three lights. Left is off, middle steady lit, and right steady lit
HVAC Technician: airheatman, HVAC Technician replied 9 months ago

Lets do this. Jump the R and W terminals on control board and see if it will light and work.https://i.imgur.com/JprQdYv.png

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Customer reply replied 9 months ago
Hello?
HVAC Technician: airheatman, HVAC Technician replied 9 months ago

Lets do this. Jump the R and W terminals on control board and see if it will light and work.https://i.imgur.com/JprQdYv.png

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Customer reply replied 9 months ago
No idea what that means.. I see r and w and they have wires there in those slots
HVAC Technician: airheatman, HVAC Technician replied 9 months ago

Yes.JUmp the R and W together using a jumper or an opened paper clip.Wires can stay attached.I sent a pic

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Customer reply replied 9 months ago
take a paper clip and just touch the screws that hold the wires?
HVAC Technician: airheatman, HVAC Technician replied 9 months ago

Correct.Connect R to W and see if heater will work

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Customer reply replied 9 months ago
Will this further damage anything?
HVAC Technician: airheatman, HVAC Technician replied 9 months ago

No . I would not tell you to do if if so

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Customer reply replied 9 months ago
it starts small fan temporarily
Customer reply replied 9 months ago
Turns back off though
HVAC Technician: airheatman, HVAC Technician replied 9 months ago

Leave it jumped ,Do not remove the jumper and see if burners and blower come on

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Customer reply replied 9 months ago
everything came on but then shut off when I let go again
HVAC Technician: airheatman, HVAC Technician replied 9 months ago

OK now what we did is bypass the thermostat.That tells us issue is with thermostat or wiring between thermostat and furnace, not the furnace

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HVAC Technician: airheatman, HVAC Technician replied 9 months ago

Look inside thermostat and give me model.If it has batteries replace them

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