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My pilot won't light. stopped running. One week. It just…

Customer Question
My pilot won't light...

My pilot won't light. stopped running

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

One week

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

It just stopped running. don't smell any gas

Submitted: 8 months ago.Category: HVAC
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Answered in 2 minutes by:
12/12/2017
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,579
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your

issue. First I’ll need some more info so I have a more complete picture of your situation.

What's the brand and model of your unit?

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Customer reply replied 8 months ago
Majestic G36DV
Customer reply replied 8 months ago
Perhaps I can't fix it myself. 71 year old female.
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

Doubtful you can fix this yourself. It's not a matter of your age or gender. It's a matter of the necessary skill set to pull this off

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Customer reply replied 8 months ago
Ok - signing off now.
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago

Ok

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Customer reply replied 8 months ago
As I didn't pursue the issue any further when I realized the solution was most likely beyond my capabilities, I should not be charged beyond the initial $5 fee. Please see that the $23 temporary fee is removed from my MasterCard.
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago

Ok

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Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
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Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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