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I have model rth2510. I set it for wake time and it comes on…

Customer Question
I have model rth2510...

I have model rth2510. I set it for wake time and it comes on 30 min early. This model is not said to have this feature,and has no way to shut it off. This unit is only a year old. It also comes on to early at night, Why and can i stop it.??

Contractor's Assistant: Did you double-check the thermostat? And what about the unit's filters?

I have had this unit off more than once went through entire week even set wake time with zero run time unit turned heat on 30 min early. furnace filter is fine firnace has been serviced (every year)

Contractor's Assistant: Do you plan on doing the work yourself?

Yes unit all wired by professional. thermostat is plug in.

Contractor's Assistant: Anything else we should know to help you best?

Do I need another thermostat or if I remove battry power will it reset

Submitted: 4 months ago.Category: HVAC
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Answered in 24 minutes by:
12/11/2017
HVAC Technician: airheatman, HVAC Technician replied 4 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8,977
Experience: Furnace, A/C and heat pump specialist.
Verified

Make sure Early Start is set to 0 in the setup menu.See page 18 in manual below:

https://customer.honeywell.com/resources/techlit/TechLitDocuments/69-0000s/69-2421ES.pdf

Let me know if this helps.

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Customer reply replied 4 months ago
Went through set points 1 set to zero ,5 set points are 2-6. 13 set to zero 14,15 20 . nothing about them in manual
HVAC Technician: airheatman, HVAC Technician replied 4 months ago

Function 5 should be the one that allows the furnace to start early.

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Customer reply replied 4 months ago
I will call, my explanation of my unit does not fit yours the units program is different .
HVAC Technician: airheatman, HVAC Technician replied 4 months ago

Send me a pic of your thermostat. Perhaps a different model in the series.You cn attach pic using the add file icon.

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airheatman
airheatman
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