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I know nothing about A/C and heating...but here goes. Our…

Customer Question
I know nothing about...

I know nothing about A/C and heating...but here goes. Our thermostat just went dead. Screen is blank. It's Carrier TP PAC01

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

I can't check the settings because the LCD screen is black. I've tried pushing buttons to wake it up to no avail. It doesn't have batteries. it's connected to house power

Contractor's Assistant: Do you plan on doing the work yourself?

Well I can't get anyone here and my house is freezing cold...so I was hoping it would be an easy trouble shoot

Contractor's Assistant: Anything else we should know to help you best?

I don't think so. I checked the breaker box and all looks good

Submitted: 8 months ago.Category: HVAC
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Answered in 2 hours by:
12/10/2017
HVAC Technician: Scott, HVAC Technician replied 8 months ago
Scott
Scott, HVAC Technician
Category: HVAC
Satisfied Customers: 400
Experience: 30 yrs. experience as self-employed HVAC Service Technician. Universal EPA Certification, NATE Certified, Trane Service One, ACCA ACE Certified.
Verified
Hi this I Scott...do you have tools and the ability to troubleshoot the electricity from the furnace or airhandler.
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