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I have a new Lennox HVAC system, not heating and giving me 2…

Customer Question
I have a new...

I have a new Lennox HVAC system, not heating and giving me 2 different error codes. Started with 276, now 271. Dealer who installed it..... unfortunately...... does not seem to have an after hours service.

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

I turned the thermostat to 70 degrees yesterday. calling on heat for the first time as my son was coming home from school. it heated to desired temp, then quit heating. I went to look at thermostat and it is stuck on this error message. trying to select "x" in top right corner to move away from error message got no reponse.

Contractor's Assistant: Do you plan on doing the work yourself?

No but I can do basic troubleshooting if I know what the error codes mean

Contractor's Assistant: Anything else we should know to help you best?

The system was installed in 9/8/2016, so it is "new". cost $12,350!!!

Submitted: 7 months ago.Category: HVAC
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Answered in 1 hour by:
12/9/2017
HVAC Technician: Phil, Mechanical Engineer replied 7 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 9,693
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, I need the full model number of the Lennox furnace/air handler to pull the error codes on it...However they may also be a sticker inside the blower access panel or on the outside of it with the error codes.

Meantime make sure you have a clean air filter in the furnace.

Let me know the full model number, we can go from there.

.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Customer reply replied 7 months ago
The model number is ***** Serial number is ***** Filter is clean
HVAC Technician: Phil, Mechanical Engineer replied 7 months ago

Thanks, ***** ***** is the number of the condensing unit outside, the 276 and 271 error codes most likely relate to the furnace/air handler inside your house, located in the attic, or a closet or the garage in most cases.

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Customer reply replied 7 months ago
I talked to my HVAC finally and I no longer need assistance
HVAC Technician: Phil, Mechanical Engineer replied 7 months ago

Great...good luck with it

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