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A quick question on a humidifier: The humidifier goes on at…

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A quick question on...

A quick question on a humidifier: The humidifier goes on at 20 {manual on} but does not shut off when the flame goes off (cool). Where can I find manuals for these humidifiers and what is the problem?.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

We had the new furnace installed in August 2017 and all piping is clean and working.

Contractor's Assistant: Did you check the furnace's filters?

The filters are fine and working order. With the exception of the humidifier, all other equipment is new.

Contractor's Assistant: Do you plan on doing the work yourself?

I am having the furnace installer come by tomorrow morning to have look at this problem.

Submitted: 4 months ago.Category: HVAC
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Answered in 3 minutes by:
12/8/2017
HVAC Technician: HVAC Guru, HVAC TECH replied 4 months ago
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 18,283
Experience: 20yrs in the HVAC industry with certificates and degrees.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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HVAC Technician: HVAC Guru, HVAC TECH replied 4 months ago

If it is not shutting off when the furnace goes off it is not wired right. Did you wire it?

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Customer reply replied 4 months ago
No, the furnace company did.
HVAC Technician: HVAC Guru, HVAC TECH replied 4 months ago

OK can you get to the humidifier and wiring to it and how knowledgable are you with wiring?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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