HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I can not get water flow to my new HE 240, I installed it a…

Customer Question
I can not get...

I can not get water flow to my new HE 240

Contractor's Assistant: How long has this been going on? And how severe is the problem?

I installed it a week ago and I can not get the water celenoid to open and the pump to run Yes there is water to the celenoid

Contractor's Assistant: Do you plan on doing the work yourself?

Yes I am an electrician by trade

Contractor's Assistant: Anything else we should know to help you best?

There is 26 volts AC power to the celenoid and pump connection

Submitted: 4 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 2 minutes by:
12/7/2017
HVAC Technician: Rick, HVAC Supervisor replied 4 months ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 23,780
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of your situation.
What is this? a hot water heating system?

Ask Your Own HVAC Question
Customer reply replied 4 months ago
It is forced air natural gas furnace
HVAC Technician: Rick, HVAC Supervisor replied 4 months ago

Are you talking about a humidifier?

Ask Your Own HVAC Question
Customer reply replied 4 months ago
Please send your answer you are the expert on the HE240C
Customer reply replied 4 months ago
The furnace is forced air natural gas the HE240C is mounted on the return air plenum. With the flex connection coming from the hot air plenum. The water line is connected and water is there but the celenoid and pump will not operate with 24 volts AC to it as tested. I turn the humidistat up it clicks on measure the voltage at the connection it is at 26 volts AC The humidistat is mounted on the return air plenum
Customer reply replied 4 months ago
The celenoid valve on Honeywell humidifier HE240 (made in China) will not open to allow water to flow to the humidifier with 24 bolts AC applied through humidistat It is getting power as I checked with a Fluke multi meter. Please reply
Was this answer helpful?
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,938
6,938 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

6,938 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I need an humidistat and a thermostat with WiFi combined for
Hello, I need an humidistat and a thermostat with WiFi combined for my south Florida condo, so that when I'm back in Connecticut I. Can control both the humidity and temperature,,, thanks … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I have a Ducane natural gas furnace. It quit working today.
I have a Ducane natural gas furnace. It quit working today. The pilot doesn't always light and if it does, the burners go out right after they ignite. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Gibson KG7SC090D35C 92% afue upflow natural gas furnace.
Gibson KG7SC090D35C 92% afue upflow natural gas furnace. Furnace running normal heat cycle. Flame in burner goes out, fan runs constantly. Temporary solution reset flame roll out switch. Then furnace … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I'm installing a Aprilaire 600 humidifier with a Aprilaire
I'm installing a Aprilaire 600 humidifier with a Aprilaire Model 60 automatic digital humidifier control into a Honeywell EIM THM5421R. I thought I had the wiring figured out but I'm stuck. Need guida… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
HVAC, 30 year old natural gas furnace, blower starts and
HVAC, 30 year old natural gas furnace, blower starts and heater relay on circuit board immediately clicks off. Does not trip circuit breaker. Thinking bad relay or over amp load condition, maybe dead … read more
Bill
Bill
Service Mgr
80 satisfied customers
I have a new Rheem 95P single stage natural gas furnace and
I have a new Rheem 95P single stage natural gas furnace and I'm getting a code 56, not listed in the manual. … read more
Regan Land
Regan Land
General Manager
Vocational, Technical or Trade Scho
508 satisfied customers
I have a ruud ultra series natural gas furnace. it will not
i have a ruud ultra series natural gas furnace. it will not light the burner when it tries. it is flashing code 45. what it wrong … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a Rheem classic 90 plus natural gas furnace that is
Hi, I have a Rheem classic 90 plus natural gas furnace that is not properly igniting. … read more
Regan Land
Regan Land
General Manager
Vocational, Technical or Trade Scho
508 satisfied customers
I'm wondering if humidistat for my he120 can be tapped onto
Hi I'm wondering if humidistat for my he120 can be tapped onto hum terminal on my furnace … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,684 satisfied customers
How do you hook up a general E2 humidistat to an Acu steam
How do you hook up a general E2 humidistat to an Acu steam 10 humidifier … read more
Daniel Plourde
Daniel Plourde
plumbing, hvac technichian
Vocational, Technical or Trade School
450 satisfied customers
Ruud rgrc07erbgs natural gas furnace wont recognize flame
ruud rgrc07erbgs natural gas furnace wont recognize flame after cleaning flame senser … read more
Rick
Rick
HVAC Supervisor
23,780 satisfied customers
I want to wire my Generalaire Humidistat to my Furnace. I
I want to wire my Generalaire Humidistat to my Bryant Furnace. I see a dedicated terminal for the Humidifier (HUM), but I do not know where to connect to common (C). I see a vertical row of terminals … read more
Phil
Phil
Mechanical Engineer
6,938 satisfied customers
Have Ruud natural gas furnace and the gas valve opens after
Have Ruud natural gas furnace and the gas valve opens after the purge does its thing and only stays on for approx 3-5 seconds. Then goes off. The flame rod sensor light never comes on. Changed the rod… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a Payne Forced air Natural gas furnace with a
I have a Payne Forced air Natural gas furnace with a condenser pumo on the side. the pump will not shut off. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
A quick question on a humidifier: The humidifier goes on at
A quick question on a humidifier: The humidifier goes on at 20 {manual on} but does not shut off when the flame goes off (cool). Where can I find manuals for these humidifiers and what is the problem?… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Natural gas furnace: Conquest 80 Circuit board: Honeywell
Natural gas furnace: Conquest 80 Circuit board: Honeywell S9200U1000 Universal Hot Surface Ignition Integrated Furnace Controlfurnace shut of itself after around every 20 minutes, although still under… read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,684 satisfied customers
Natural gas furnace exhaust vent has a strong propane ordor.
natural gas furnace exhaust vent has a strong propane ordor. nothing is smelled inside the house … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,684 satisfied customers
I have a Weil McLain cg 4 natural gas furnace, the pilot
I have a Weil McLain cg 4 natural gas furnace, the pilot stays lit all the time but the furnace doesn't start … read more
Daniel Plourde
Daniel Plourde
plumbing, hvac technichian
Vocational, Technical or Trade School
450 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x