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Am I suppose to have the air conditioner and heat both on. A…

Customer Question
Am I suppose to...

Am I suppose to have the air conditioner and heat both on. A worker said “ your air conditioner is running” . So turned it off outside because it seemed to still run even though thermostat was set on heat

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

What am I checking for?

Contractor's Assistant: Do you plan on doing the work yourself?

I just need to know how to set thermostat and is the air conditioner suppose to run to keep humidity now?

Contractor's Assistant: Anything else we should know to help you best?

I know nothing about heating and cooling. I just bought this house and there are no manuals

Submitted: 7 months ago.Category: HVAC
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Answered in 1 minute by:
12/6/2017
HVAC Technician: HVAC Guru, HVAC TECH replied 7 months ago
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 18,712
Experience: 20yrs in the HVAC industry with certificates and degrees.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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HVAC Technician: HVAC Guru, HVAC TECH replied 7 months ago

Do you have a heat pump unit?

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Customer reply replied 7 months ago
I don’t know what that is
Customer reply replied 7 months ago
Why did I just pay $23.00 and not get to talk to you. And now you want another $24.00
HVAC Technician: HVAC Guru, HVAC TECH replied 7 months ago

The site has a charge for the question itself and it is extra for a phone call do you want me to call you or what would you like to do?

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Customer reply replied 7 months ago
I would like to get my $23.00 back if you aren’t going to help me
HVAC Technician: HVAC Guru, HVAC TECH replied 7 months ago

I can help you I just wanted to know if you want to continue here or not?

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Customer reply replied 7 months ago
Can I just get my $23.00 back please
Customer reply replied 7 months ago
Hello
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