HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

Wall heater does not go on. I touch the unconnected wires…

Customer Question
Wall heater does not...

Wall heater does not go on. I touch the unconnected wires and it lights. So it is the thermostat. The batteries afe good. Model No. ME-4-L2-3 2A 30VDC 1A 125 VAC MASSUSE

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

Specific to thermostat.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

It is a gas wall heater.

Submitted: 7 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 1 minute by:
12/6/2017
HVAC Technician: airheatman, HVAC Technician replied 7 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,175
Experience: Furnace, A/C and heat pump specialist.
Verified

What is model on heater and does anything happen when you call for heat?

Ask Your Own HVAC Question
Customer reply replied 7 months ago
I got a reply that I need a new thermostat. Thanks!
HVAC Technician: airheatman, HVAC Technician replied 7 months ago

If you have further questions, please let me know.
Thanks for letting me work with you.If my answer has been polite, professional,and thorough, please click one of the ratings before you go. If you still need help let me know!.Expert is not paid for assisting you until you rate answer.Feel free to follow up for 30 days at no additional cost. Bonus always appreciated if you feel justified.
To rate answer, please select one of the stars on the page.

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask airheatman Your Own Question
airheatman
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,175
9,175 Satisfied Customers
Experience: Furnace, A/C and heat pump specialist.

airheatman is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,019 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
Im try two wire a thermostat to my electric baseboard
im try two wire a thermostat to my electric baseboard heater . problem is meter has 2 wires thermostat has 4 wires 2-red, 2 black what do i do … read more
David Bowden
David Bowden
Owner
1,152 satisfied customers
I'm wiring a Trane XE80 furnace to a honeywellct87n
I'm wiring a Trane XE80 furnace to a honeywellct87n thermostat, I have 5 wires, the one that is confusing me is the blue wire that on the furnace is connected to the C terminal, where does this go on … read more
airheatman
airheatman
HVAC Technician
9,175 satisfied customers
Wall heater does not go on. I touch the unconnected wires
wall heater does not go on. I touch the unconnected wires and it lights. So it is the thermostat. The batteries afe good. Model No. ME-4-L2-3 2A 30VDC 1A 125 VAC MASSUSE … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
The Thermostate will not show the temperature. I changed the
The Thermostate will not show the temperature. I changed the 2 AA bateriers and still not working. … read more
airheatman
airheatman
HVAC Technician
9,175 satisfied customers
The red light is blinking, with no discernible pattern, just
Hi. The red light is blinking, with no discernible pattern, just on off. But neither the hear nor the AC will activate.… read more
airheatman
airheatman
HVAC Technician
9,175 satisfied customers
I may need to replace my Honeywell chronotherm III
I may need to replace my Honeywell chronotherm III thermostat; I replaced batteries but display still indicating "Repl batt"...what is a good replacement product that will make for a smooth transition… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a single pole thermostat that I would like to replace
I have a single pole thermostat that I would like to replace with a double pole thermostat. The specs for the singple pole are as follows: 125/250/277 vac, 22 amp. The spec for the double pole is 240/… read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
I have a Honeywell (7 day programmable) electric thermostat
I have a Honeywell (7 day programmable) electric thermostat that blew when I restored the power after changing my baseboard heater. I had checked that the connections of the baseboard heater wires (re… read more
airheatman
airheatman
HVAC Technician
9,175 satisfied customers
thermostat for gas heater worked perfectly for 15 years. then
thermostat for gas heater worked perfectly for 15 years. then battery sign came on screen. replaced batteries . unit will not operate ie dead. gas heater will operate manually from on/off buttons on s… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I purchased a thermostat to replace my old thermostat for my
i purchased a thermostat to replace my old thermostat for my two electric base board heaters. Thermostat is a honeywell CT410A B line Voltage. problem is after hooking up to the power sorce the heater… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Hi my heater will not fire up it just keeps saying reset,i
Hi my heater will not fire up it just keeps saying reset,i do that all it does is flash the flame sign a few times then goes back to flashing reset… read more
M Oglesby
M Oglesby
Vocational, Technical or Trade Scho
2,010 satisfied customers
I have a double pole thermastat with four wires (2black, 2red)
I have a double pole thermastat with four wires (2black, 2red) on my base board heater, how do they connect to the 12/3 (red, black & white) supply line?… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Why doesnt my heater or A/C unit come on? I have a gas
Why doesn't my heater or A/C unit come on? I have a gas heater located in my attic. I have verified that the pilot light is lit. When I go to the thermostat and set it to heat and adjust the target te… read more
airheatman
airheatman
HVAC Technician
9,175 satisfied customers
I just replaced my programmable thermostats with Honeywell
I just replaced my programmable thermostats with Honeywell RTH6350 Programmable Thermostats. The Air Con worked perfectly but the heaters (three thermostats on three different HVAC units) do not turn … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Thermostat display goes blank and AC shuts off periodically
Periodically, the thermostat display goes blank, AC shuts off. Comes back on by itself sometimes in minutes, sometimes in hours. I tried unplugging thermostat from wall mount, then plugging it back in… read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
Thermostat wont respond to the touch. I removed all batteries
Thermostat won't respond to the touch. I removed all batteries including the small, round one inside in an attempt to reset the unit. It was only responsive to touch when it first prompts you to set t… read more
Will
Will
President
Vocational, Technical or Trade Scho
131 satisfied customers
PILOT WONT LIGHT HELP ! Hydrotherm Natural Gas Furnace HC-125
PILOT WON'T LIGHT HELP ! Hydrotherm Natural Gas Furnace HC-125 (Cast iron Boiler, base board heat) Residential furnace/boiler with a Honeywell Powerpile (thermopile) gas valve. Already replaced the th… read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
bought honeywell ct410 (4-wire , 2 black, 2 red)... but I only
bought honeywell ct410 (4-wire , 2 black, 2 red)... but I only have 2 wires coming out of the wall, a black one and a white one... now what lol?… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x