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It says no power to rc. Just installed thermostat.

Customer Question
It says no power...

It says no power to rc

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just installed thermostat

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

Thermostat

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I don't know

Submitted: 8 months ago.Category: HVAC
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Answered in 5 minutes by:
12/6/2017
HVAC Technician: HVAC Guru, HVAC TECH replied 8 months ago
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 18,752
Experience: 20yrs in the HVAC industry with certificates and degrees.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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HVAC Technician: HVAC Guru, HVAC TECH replied 8 months ago

What likely happened is the low voltage fuse in the furnace or airhandler blew. There typically is a SLOT STYLE 3-5AMP FUSE on the board itself inside the furnace/airhandler like this. If that pops no power will be to the RC, now make sure you have a jumper from RH to RC at the thermostat as well.

CLICK HERE

If that is burned out all power to the thermostat will be lost. 95% of all units use some sort of SLOT FUSE or inline BUS STYLE FUSE to protect the low voltage circuit. You need to find that and change it out. If you just bump two wires together you could have just popped it without even knowing it. Now if for some reason your unit does not use a fuse often the board will be damaged due to the short. You would need to confirm you have 24 volts to the board inside the furnace/airhandler with a volt meter to make sure though.

Note if you have a condensate pump check the float and make sure the pump is not full of water...as that could cut low voltage power to the unit as well if the pump is not working and full of water

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HVAC Technician: HVAC Guru, HVAC TECH replied 8 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

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