HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I have an old Carrier Furnace. I just changed my

Customer Question
I have an old...

I have an old Carrier Furnace. I just changed my thermocouple just over a week ago - furnace ran fine for almost a week and then the pilot blows out and I have to relight.

Contractor's Assistant: Did you check the furnace's filters?

Yes, filter is good

Contractor's Assistant: Do you plan on doing the work yourself?

No I don't think so but my friend may do some things if they are just simple adjustments or suggestions. could it have anything to do with the T=stat

Contractor's Assistant: Anything else we should know to help you best?

I don't think so

Submitted: 8 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 2 minutes by:
12/6/2017
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,595
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

Nothing to do with the thermostat. Possibly a dirty pilot and/or clogged pilot orifice. Does the pilot go out when you try to light it or after you walk away?

Ask Your Own HVAC Question
Customer reply replied 8 months ago
the furnace runs for maybe a day or two and then pilot goes out
Customer reply replied 8 months ago
No need to call
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago

Ok, then likely a dirty pilot. The pilot assembly including the orifice needs to be removed and cleaned.

Call prompt is automatic I have no control over it. We can continue here

Ask Your Own HVAC Question
Customer reply replied 8 months ago
you texted an address for me to view the answer but I get the following message: - is a private section or a page that no longer exists.
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago

If you are having trouble click on the HELP link. Here's my last response again.

Ok, then likely a dirty pilot. The pilot assembly including the orifice needs to be removed and cleaned.

Call prompt is automatic I have no control over it. We can continue here

Ask Your Own HVAC Question
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago

.

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
7,426 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
My friend has a Amstar furnace that was installed about
Hi- My friend has a Amstar furnace that was installed about three months ago. Two weeks ago the 120/24V transformer and the fuse on the mother board blew. The replacement transformer lasted about ten … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,974 satisfied customers
I have an old Carrier furnace and the pilot light wont stay
I have an old Carrier furnace and the pilot light wont stay lite long enough t light the burner … read more
type2technician
type2technician
253 satisfied customers
Furnace pilot out and diagnostic light on continuously. How
Hi Pearl, furnace pilot out and diagnostic light on continuously. How do I relight the pilot? Thanks … read more
Rick
Rick
HVAC Supervisor
24,595 satisfied customers
Start-up directions for Heil cgk100n09. I just changed the
Start-up directions for Heil cgk100n09. I just changed the thermostat and associated wiring. Pilot light is out. … read more
Rick
Rick
HVAC Supervisor
24,595 satisfied customers
I have a Rheem furnace. The pilot light went out, but I did
I have a Rheem furnace. The pilot light went out, but I did not know it, so I called a heating co and they sent a man. First visit, he lit the pilot light and left. That day it went out again. Second … read more
hvac-technician
hvac-technician
Service Manager
Vocational, Technical or Trade Scho
62 satisfied customers
I have a Trane system....sometimes the pilot light goes out
I have a Trane system....sometimes the pilot light goes out every time the system kicks on and then sometimes its fine for a few days....it worked great all last year with no problems at all....I am c… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
Pilot light wont stay lit, we just installed a new thermostat
Pilot light won't stay lit, we just installed a new thermostat which did not cure the problem and now when we physically light the pilot ourselves, it will only bring up the temp in the house 1 degree… read more
M Oglesby
M Oglesby
Vocational, Technical or Trade Scho
2,010 satisfied customers
My pilot stays on all the time and I replaced the thermocoupler
My pilot stays on all the time and I replaced the thermocoupler but log will not stay lit. To relight I need to swtch the thermostat off and on numerous times. At some point in time it will start up. … read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
Having problems with my 58STA/STX model Carrier furnace. The
Having problems with my 58STA/STX model Carrier furnace. The thermostat screen started going blank on and off for this past week. Lasts only a few moments, then comes back on with "HC" on the screen f… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
My Carrier furnace is 19 years old. The pilot light had to
My Carrier furnace is 19 years old. The pilot light had to be relight twice in a few weeks. Called HVAC company. They replaced valve. Furnace worked a few weeks but had to be relight again. Called com… read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
Over the last few days I have had to relight my pilot light
Over the last few days I have had to relight my pilot light on my boiler multiple times. I cleaned the boiler and replaced the thermocouple a month ago. It lights fine but must be going out after a he… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Hi ....furnace went out couple times last few days....this
Hi ....furnace went out couple times last few days....this morning I have had to relite pilot 4 times......just sat there last time thru whole burn cycle.....as soon as switch clicked and burners shut… read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
50 gal a o smith lp gas will not stay lit overnight
50 gal a o smith lp gas will not stay lit overnight has new gas valve new pilot assembly including thermocouple… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I live in a mobile home and have an older coleman furnace.
I live in a mobile home and have an older coleman furnace. Every day or so the pilot light goes out. When I relight the pilot the furnace will work for a while (a day or so), and then the pilot will g… read more
Rick
Rick
HVAC Supervisor
24,595 satisfied customers
I have an Lennox Duraglass gas furnace. My pilot light will
I have an Lennox Duraglass gas furnace. My pilot light will not stay lit. I have replaced the thermal coupling and it works one cycle then the pilot lite goes out again. Tired of relighting. any help?… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
We have an old model Carrier that was in the house we recently
We have an old model Carrier that was in the house we recently purchased, model 58ES100-2. The pilot light has gone out and we can't get it relit. Any ideas?… read more
Rick Mather
Rick Mather
HVAC Technician
Vocational, Technical or Trade Scho
3,133 satisfied customers
Our pilot light has been blowing out the last week or so for
Our pilot light has been blowing out the last week or so for no apparent reason. The wind has not affected it, as it has blown out on calm days as well as windy days. It will often run through the nig… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
My series 2 Burnham gas boiler, operates fine for about 4 hrs
My series 2 Burnham gas boiler, operates fine for about 4 hrs then the pilot needs relit. I changed the thermocouple twice., I cleaned the pilot and made sure the orface was clear, I cleaned all of th… read more
Mario
Mario
Owner Of At Your Service Plumbing & Heat
High School or GED
672 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x