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Rick I have a Heatilator model. No remote. Wall switch and…

Customer Question
Hi Rick I have a Heatilator...
Hi Rick
I have a Heatilator model. No remote. Wall switch and the pilot is out
There is no button to push and no ticking when I flick the switch in the wall?
Submitted: 7 months ago.Category: HVAC
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Answered in 10 hours by:
12/6/2017
HVAC Technician: Rick, HVAC Supervisor replied 7 months ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,383
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of your situation.

What's the model number of your unit?

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Customer reply replied 7 months ago
Hi Rick
I'm not sure of the model number. Where would I find it? I can take pictures as well?
HVAC Technician: Rick, HVAC Supervisor replied 7 months ago

It's on a rating plate usually inside the unit near the gas valve. The only pic that might help if you can't find the model is a picture of the gas valve showing the wiring terminals.

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Customer reply replied 7 months ago
Ok I see it
It's model NDV42361
HVAC Technician: Rick, HVAC Supervisor replied 7 months ago

Ok, you need to turn the switch off then connect a wire to the chassis (ground), then remove the wire from the 'I' terminal. Next hold the wire with insulated pliers about 3/16" away from the terminal then turn the switch back on. If it doesn't arc to the terminal the control module needs to be replaced.

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