HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

Our boiler keeps firing even though the house is already…

Customer Question
Our boiler keeps firing...

Our boiler keeps firing even though the house is already warm. We have turned the thermostat to the off position, but the heat keeps coming on.

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

I have checked the thermostat settings. I haven't checked any filters.

Contractor's Assistant: Do you plan on doing the work yourself?

I'd like to, if possible.

Contractor's Assistant: Anything else we should know to help you best?

I don't think so. Would a clogged filter cause this problem?

Submitted: 7 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 2 minutes by:
12/5/2017
HVAC Technician: Rick, HVAC Supervisor replied 7 months ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,414
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of your situation.

How many thermostats do have? What's the brand and model of your boiler?

Ask Your Own HVAC Question
Customer reply replied 7 months ago
2 themostats. It's a Weil-McLain, model #P-WTGO-4.
HVAC Technician: Rick, HVAC Supervisor replied 7 months ago

Ok, do you want to trouble shoot this? If so I need to know if you have 2 zone valves (what brand) and 1 pump or 2 pumps?

Ask Your Own HVAC Question
Customer reply replied 7 months ago
This is starting to seem like a scam. Please refund my $5.
HVAC Technician: Rick, HVAC Supervisor replied 7 months ago

How is this a scam? I don't have a crystal ball. If you want to diagnose the problem you need to do some trouble shooting. I'm here to help with that. If you aren't up for that then you need to call a plumber.

Ask Your Own HVAC Question
Customer reply replied 7 months ago
THat's what I'll do.
Customer reply replied 7 months ago
Just talked the credit card company and have been charged $31, not $5!
HVAC Technician: Rick, HVAC Supervisor replied 7 months ago

Contact customer service if you want a refund.

http://ww2.justanswer.com/help

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
7,426 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,019 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
My slant fin boiler keeps turning on even though I turned
My slant fin boiler keeps turning on even though I turned the heat down and have not run any water … read more
Rick
Rick
HVAC Supervisor
24,414 satisfied customers
I set my thermostat(TH6320WF) to OFF two weeks ago. I
I set my thermostat(TH6320WF) to OFF two weeks ago. I discovered today that there is no display, even though all of the circuitry to the Heat and the AC units is on and appears to be in proper conditi… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Not enough heat from Burnham Boiler to keep house warm in
Not enough heat from Burnham Boiler to keep house warm in these cold conditions. Boiler water is cycling between 160F and 200F as seen on the temperature gauge. Can the temperatures be raised to provi… read more
Rick
Rick
HVAC Supervisor
24,414 satisfied customers
I have a Burnham/Holiday 22A natural gas fired boiler
I have a Burnham/Holiday 22A natural gas fired boiler installed in 1980 in my one story home. Used mostly wood for heat until 2000. Have had it checked every fall and has worked well. Now I am hearing… read more
Rick
Rick
HVAC Supervisor
24,414 satisfied customers
We have a DKVLT-200 with 4 zones. No DHW. 1750 sq ft house.
We have a DKVLT-200 with 4 zones. No DHW. 1750 sq ft house. It's been colder the last few days here in NY. It takes a long time to bring the temperature up. We set it to come up to 75 at 6:00 a.m. But… read more
Rick
Rick
HVAC Supervisor
24,414 satisfied customers
My Riello burner has trouble igniting. It will not ignite on
My Riello burner has trouble igniting. It will not ignite on the first try but will on anywhere from the second to the fifth try. I have outside air supply due to my wood shop located in the same area… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Have a Biasi -10 oil fired boiler. It won't fire up and I
Have a Biasi b-10 oil fired boiler. It won't fire up and I believe it not to be the boiler itself, but one of the sensors before the current gets to boiler. The reset button on the Carlinhos unit does… read more
Rick
Rick
HVAC Supervisor
24,414 satisfied customers
I had a Lennox furnace installed last summer. The A/C cost
I had a Lennox furnace installed last summer. The A/C cost went down but the winter cost is about double that if the 40 year old unit I had replaced. I suspect that it is running entirely on auxiliary… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
I have a Utica boiler with a Honeywell aquastat L8048B on
I have a Utica boiler with a Honeywell aquastat L8048B on it. The furnace keep providing heat to the first zone in a two zone system. I've removed both thermostats and the furnace keeps turning on and… read more
Rick
Rick
HVAC Supervisor
24,414 satisfied customers
I have 2 Burnham Alpine 80s. Installed new, a month ago. Oil-to-gas conversion. Had noi
I have 2 Burnham Alpine 80s. Installed new, a month ago. Oil-to-gas conversion. Had noise issues and both boilers required "tuning" - adjusting CO2 levels and other settings. Now my boiler is quiet an… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
One pipe system only get steam to one side of the house radiators
One pipe system only get steam to one side of the house radiators all got new air vent One pipe system only get steam one side of house radiators and all have new air vent… read more
Rick
Rick
HVAC Supervisor
24,414 satisfied customers
I have a Hyrdotherm HC-145C Boiler. The pilot stays lit but
I have a Hyrdotherm HC-145C Boiler. The pilot stays lit but the main burners don't ignite when I turn up the thermostats. I have 5 zone valves. I changed the thermocouple and cleaned the burner tubes … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a LUX TX9000a thermostat with programmed temps...yesterday
I have a LUX TX9000a thermostat with programmed temps...yesterday the furnace didn't turn on despite the home temp falling below the program temp by 4+ degrees. After turning the "Heat" off on the the… read more
Bart Jay
Bart Jay
Vocational, Technical or Trade Scho
596 satisfied customers
We have the Burnham RV4NSL-L2, installed in 1998. Efficiency
We have the Burnham RV4NSL-L2, installed in 1998. Efficiency on gas consumption has been good. Our concern is that when we have a cold snap in the weather,as we have had this week, (single digits at n… read more
Rick
Rick
HVAC Supervisor
24,414 satisfied customers
Hello, I have a Honeywell cm67 thermostat and a combination
Hello, I have a Honeywell cm67 thermostat and a combination boiler. When the heating is on the radiators get hot then go completely cold , then heat up again etc, so there is not a constant temperatur… read more
Plumbers_Mate
Plumbers_Mate
General Manager
Vocational, Technical or Trade Scho
3 satisfied customers
My tenant said they have no hot water. I went in the basement
My tenant said they have no hot water. I went in the basement and the boiler was cold. I hit the reset a few times 2 or 3. I have a boiler with hot water baseboard system along with a hot water storag… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
My heat is turned off but my boiler keeps running. The thermostat
My heat is turned off but my boiler keeps running. The thermostat is new. What is the problem?… read more
Rick
Rick
HVAC Supervisor
24,414 satisfied customers
My Burnham 4 Series Boiler is acting strange. Sometimes it
My Burnham 4 Series Boiler is acting strange. Sometimes it seems to work, other times it won't fire at all. I thought it was the thermostat, so I put new batteries in, but the problems have persisted.… read more
Rick
Rick
HVAC Supervisor
24,414 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x