HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I have a three zone Trane thermostat system with a Hyperion…

Customer Question
I have a three...

I have a three zone Trane thermostat system with a Hyperion air handler and a Goodman heat pump. Two of the three zone work okay but the third zone does not work. This was done by the builder. Should this work okay or will it never work because they are not compatible. Thank you

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

Yes - I have actually had a technician here and his solution is to replace the air handler and the AC unit -13K on a three year old house. The damper in the third zone is not working. Should I go back to the company that installed the original unit?

Contractor's Assistant: Do you plan on doing the work yourself?

No but don't want to replace a unit that is not very old.

Contractor's Assistant: Anything else we should know to help you best?

The tech's comments: not output to damper in zone 3, to close damper normal. open can manually close sample 24 volt did not move damper until manually try to open it.

Submitted: 4 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 2 hours by:
12/2/2017
HVAC Technician: gotoman for ac, HVAC Technician replied 4 months ago
gotoman for ac
gotoman for ac, HVAC Technician
Category: HVAC
Satisfied Customers: 5,315
Experience: 51 years of experience install design and repair of all makes and models of AC
Verified

Russ here. Go back to the company that installed it. It sounds like you only need a damper motor or some moonier trouble shooting. Do not buy a new system until you check with the original installer. If you have a Hyperion air handler it is compatible with anything. Please check with original install company. Russ

Ask Your Own HVAC Question
HVAC Technician: gotoman for ac, HVAC Technician replied 4 months ago

If no voltage to damper it is zone panel or thermostat problem. Russ

Ask Your Own HVAC Question
Was this answer helpful?
Ask gotoman for ac Your Own Question
gotoman for ac
gotoman for ac
gotoman for ac, HVAC Technician
Category: HVAC
Satisfied Customers: 5,315
5,315 Satisfied Customers
Experience: 51 years of experience install design and repair of all makes and models of AC

gotoman for ac is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

6,938 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I'm replacing a old trane thermostat (baysenso19c) with a
I'm replacing a old trane thermostat (baysenso19c) with a Honeywell (th831r1001) the old trane has numbers instead of letters so I don't know where to plug the wires into the new honeywell … read more
Bill
Bill
Service Mgr
83 satisfied customers
I have a goodman heat pump with an electric furnace, The
i have a goodman heat pump with an electric furnace, … read more
Bill
Bill
Service Mgr
83 satisfied customers
I install a Goodman heat pump and fan coil whit auxiliar
Second opinion] I install a Goodman heat pump and fan coil whit auxiliar element but heat pump start 5 minutes and it get stop for 2 min and start again … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I install a Goodman heat pump and fan coil whit auxiliar
I install a Goodman heat pump and fan coil whit auxiliar element but heat pump start 5 minutes and it get stop for 2 min and start again … read more
Regan Land
Regan Land
General Manager
Vocational, Technical or Trade Scho
508 satisfied customers
Goodman heat pump won't shut off when thermostat reaches set
Goodman heat pump won't shut off when thermostat reaches set temp. It's not the thermostat, I have tried 3 different ones and it does the same on all of them. Thermostat set at 68 was 77 when I came h… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
My Trane Thermostat has a screen and is unresponsive....
My Trane Thermostat has a white screen and is unresponsive.... common problem or something more?… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Goodman heat pump and a Goodman air handler just
I have a Goodman heat pump and a Goodman air handler just installed a nest gen 3 thermostat and will not switch to cooling and suggestiond… read more
Regan Land
Regan Land
General Manager
Vocational, Technical or Trade Scho
508 satisfied customers
I have a 5 yr old goodman heat pump. the fan was replaced I
I have a 5 yr old goodman heat pump. the fan was replaced I month ago under warranty, two weeks later the installer added a starter because the lights in the house blinked each time the unit came on, … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
My goodman heat pump was working then it just stop blowing
my goodman heat pump was working then it just stop blowing air. … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
6,938 satisfied customers
My goodman heat pump model ssz14361 keeps blowing fuses.
my goodman heat pump model ssz14361 keeps blowing fuses … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a Trane thermostat xl824 and the screen is flashing.
I have a Trane thermostat xl824 and the screen is flashing. I can't turn the heat on. No problem with the fuse box any ideas? This morning I started to change the thermostat and stoped. Replaced all t… read more
Daniel Plourde
Daniel Plourde
plumbing, hvac technichian
Vocational, Technical or Trade School
450 satisfied customers
Have a Goodman heat pump with aux heat banks and have added
Have a Goodman heat pump with aux heat banks and have added a Honeywell programmable thermostat. Something doesn't feel right since changing. I talked to Honeywell and told them the old thermostat wir… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
Goodman Heat pump heats but does not cool. Thermostat ok.
Had simular problem about a year ago. Repairman replaced, a relay… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a a trane thermostat that I want to replace with a
I have a a trane thermostat that I want to replace with a radio thermostat thermostat … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,712 satisfied customers
My sister has a Goodman Heat Pump. Does it have any audible
My sister has a Goodman Heat Pump. Does it have any audible alarms for malfunctioning or safety shutoffs for disabling unit? Recently she had water in the ceiling below the unit and it also warped the… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
Goodman heat pump /ac will not come on. Replace oustide
Goodman heat pump /ac will not come on. Replace oustide fuses, themostat seems ok. fan will not come on. pushed reset button on outside unit and fan ran until I released button then quit. Thermostat d… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a Goodman heat pump question. 3-ton unit model
I have a Goodman heat pump question. 3-ton unit model gsz140361kc. There is power to the unit. I have 25.4 volts coming to the unit. I read 25.4 volts between red and blue, between white and blue, and… read more
Regan Land
Regan Land
General Manager
Vocational, Technical or Trade Scho
508 satisfied customers
I I have a Goodman Heat Pump Model GSH130361CB and the
I I have a Goodman Heat Pump Model GSH130361CB and the outside condenser stopped running. I have checked the breakers and fuses. There is 240 volts on the in side of the contactor relay and 21 volts i… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x