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My furnace won't go on when adjusting thermostat to increase…

Customer Question
My furnace won't go...

My furnace won't go on when adjusting thermostat to increase temp

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

Probably has to do with thermostat control as it seems to be working

Contractor's Assistant: Do you plan on doing the work yourself?

If I know how to adjust temp and know if I am doing it properly, need help with setting it propwrly, it's freezing in here now!!

Contractor's Assistant: Anything else we should know to help you best?

Not that I know of, just want to see if thermostat control is the problem or not

Submitted: 8 months ago.Category: HVAC
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.OK, just waiting for heat to come on or instructions to do what you ask here at home
Answered in 2 hours by:
12/2/2017
HVAC Technician: gotoman for ac, HVAC Technician replied 8 months ago
gotoman for ac
gotoman for ac, HVAC Technician
Category: HVAC
Satisfied Customers: 5,358
Experience: 51 years of experience install design and repair of all makes and models of AC
Verified

Russ here .. Go to furnace and look thru small hole in the furnace. There should be a flashing red light. Count the flashes and let me know flash code. After you do that .Turn off power to furnace and retry. See if it fires. Russ

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Customer reply replied 8 months ago
What do you mean by "flash code"?
HVAC Technician: gotoman for ac, HVAC Technician replied 8 months ago

The furnace has furnace board with an LED light on board I will flash a sequence of flashes. Can you get model number of furnace for me. Russ

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Customer reply replied 8 months ago
Russ, I see the red light flashing like this: 4 "blips", stop, 4 "blips", stop, etc.
HVAC Technician: gotoman for ac, HVAC Technician replied 8 months ago

If you can give me model number. It may be a simple reset. What is make of furnace.

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Customer reply replied 8 months ago
OK, I will get that for you shortly, thanks for helping me outThe model# ***** ***** and it is a Lennox brand furnace
HVAC Technician: gotoman for ac, HVAC Technician replied 8 months ago

That is the coil number. The furnace model number is ***** by the burners. Russ

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HVAC Technician: gotoman for ac, HVAC Technician replied 8 months ago

There was a payment failure or I would call you. Russ

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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