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I have an Amana AH183G35AX heat pump and the heat strip for…

Customer Question
I have an Amana...

I have an Amana AH183G35AX heat pump and the heat strip for very cold weather no longer comes on. I need some assistance and getting a service manual or perhaps what might be wrong and if there is anyone near Des Moines, Iowa that services this type of unit

Contractor's Assistant: Can you guesstimate how old your Amana is? And just to clarify, what's the exact model?

About 2 years old - bought it near the end of the summer 2015 - thought I bought an extended warranty but can find no record so am at a lose and Amana has not responded to my extended warranty question

Contractor's Assistant: Do you plan on doing the work yourself?

Maybe if I can or maybe find someone authorized to work on Amanas or I am convinced can work on them

Contractor's Assistant: Anything else we should know to help you best?

I did get an A2 code and when calling Amana they said it was either the heat strip itself or the controller

Submitted: 7 months ago.Category: HVAC
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Answered in 2 minutes by:
11/28/2017
HVAC Technician: airheatman, HVAC Technician replied 7 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,175
Experience: Furnace, A/C and heat pump specialist.
Verified

Let me see what I can find.As for getting a tech to work on it very few companies if any offer in home service on portable units. You may have to contact the store it was purchased from to find a service center near you.

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HVAC Technician: airheatman, HVAC Technician replied 7 months ago

Not really much in print as far as step by step service guide.About the est you will find is a wiring diagram as shown on page 11 in this manual.

http://www.h-mac.com/product-catalogs/amana/Amana-WRAC-Technical-guide.pdf

Start by seeing if we get power out of control board to heater

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Customer reply replied 7 months ago
This may take awhile so I will have to work on the unit and get back to you after I have a chance to try this out. I have that manual on my system showing the wiring diagram. Cannot seem to find any kind of a service manual online anywheres for this product. Do you have any ideas where a service manual can be found.Thanks
HVAC Technician: airheatman, HVAC Technician replied 7 months ago

They do not actually print a service manual showing instructions.Manufactures expect trained service techs to service them and really do not want the end user working on them.

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