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I am replacing my old thermostat with a Honeywell and am…

Customer Question
Good morning. Contractor's Assistant:...

Good morning.

Contractor's Assistant: Hello. How can I help?

I am replacing my old thermostat with a Honeywell and am having difficulty with its installation.It's MO is 1736.

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

The wiring colors matching to the back plate don't match.

Contractor's Assistant: Do you plan on doing the work yourself?

I have 1 green, one red, one white and one black.

Contractor's Assistant: Anything else we should know to help you best?

Yes I want to do it myself.

Submitted: 7 months ago.Category: HVAC
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Answered in 8 minutes by:
11/28/2017
HVAC Technician: airheatman, HVAC Technician replied 7 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,206
Experience: Furnace, A/C and heat pump specialist.
Verified

Give me complete model on both thermostats and tell me what terminals which old wire was connected to

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