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After installing a new thermostat the furnace has stopped…

Customer Question
After installing a new...

After installing a new thermostat the furnace has stopped working. I have tried to reset it but the burners and blower will no longer start. I have a 9 year old Carrier Model #58STA/STX.

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

It worked fine before I changed thermostats.

Contractor's Assistant: Do you plan on doing the work yourself?

I would like to. I have turned it off and tried to reset, but no luck. Is there also a reset button?

Contractor's Assistant: Anything else we should know to help you best?

I"m not sure which breaker runs this furnace. It was installed for an addition and is not marked correctly.

Submitted: 8 months ago.Category: HVAC
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 40 minutes by:
11/25/2017
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 8 months ago
BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 23,154
Experience: Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
Verified

I am very sorry for the delay.

Do you still need assistance

Billy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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