HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

That is awesome. I wasn't expecting that. The pilot light…

Customer Question
HEY, Yes that is...

HEY, Yes that is awesome. I wasn't expecting that. The pilot light went out on my furncace and I'm trying to get it re-lit. It sounds like the fan and everything are working short of that. Just no pilot light. The pilot clicker does not click like it sounds like it's trying to spark. I tried to light it manually but it seems like it is not getting gas to the pilot light.

Contractor's Assistant: Did you check the furnace's filters?

I'm not sure how to do that. It's pretty old.

Contractor's Assistant: Do you plan on doing the work yourself?

Kinda. It seems like lighting a pilot light should be a relatively simple task.

Contractor's Assistant: Anything else we should know to help you best?

Na that's about all I can think of. It was working just the yesterday and it seems like the pilot just went out for no reason what so ever.

Submitted: 8 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 2 hours by:
11/24/2017
HVAC Technician: Daniel Plourde, HVAC Technician replied 8 months ago
Daniel Plourde
Daniel Plourde, HVAC Technician
Category: HVAC
Satisfied Customers: 464
Experience: I've been in the HVAC buisness since 2008 working on residential, commercial, and industrial buildings
Verified

HI I AM DAN I CAN HELP YOU WITH THIS. HERE ARE SOME INSTRUCTIONS FOR RELIGHTING A PILOT LIGHT. IF YOU CANT RELIGHT IT I WILL NEED THE MODEL NUMBER OF YOUR FURNACE SO WE CAN DIG INTO IT DEEPER TO FIND THE PROBLEM.

  1. If you have a pilot with a red Reset button, turn the gas valve from "Off" to "Pilot." If you have a pilot with no red button, turn the knob from "Off" to "Pilot."

  2. Place the lit match or ignited lighter tip at the pilot, while depressing and holding the button or depressing the knob as appropriate. Depress the button or knob for about 30 seconds. This maintains gas flow to the pilot until the thermocouple gets hot enough to open the main gas valve.
  3. Once the pilot stays lit, slowly release the button or knob, and turn the gas cock or knob from the "Pilot" position to the "On" position. This will ignite the burners and keep the flow of gas supplied as required for the burners when called for by the thermostat.
Ask Your Own HVAC Question
Customer reply replied 8 months ago
Hey Daniel,
Just tried that tactic. It unfortunately did not work. Any other suggestions?
HVAC Technician: Daniel Plourde, HVAC Technician replied 8 months ago

DID THE PILOT FLAME COME ON AT ALL DURRING THAT?

Ask Your Own HVAC Question
Customer reply replied 8 months ago
Na. It didn't even seem to try.
HVAC Technician: Daniel Plourde, HVAC Technician replied 8 months ago
Ok make sure there is gas going to the furnace
Ask Your Own HVAC Question
Customer reply replied 8 months ago
Okay, I'll Check. Is there an easy way to double check that?
HVAC Technician: Daniel Plourde, HVAC Technician replied 8 months ago
If there are other gas appliances check to see if they work or disconnect the the union on the gas pipe for the furnace
Ask Your Own HVAC Question
Customer reply replied 8 months ago
Okay. Good Call. I'll give that a shot and get back to you.
HVAC Technician: Daniel Plourde, HVAC Technician replied 8 months ago
Ok let me know
Ask Your Own HVAC Question
HVAC Technician: Daniel Plourde, HVAC Technician replied 8 months ago

if you have any more questions about this please let me know or if this helps you i would appreciate it if you could rate me on my service by selecting one of the 5 stars on your page.

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Daniel Plourde Your Own Question
Daniel Plourde
Daniel Plourde
Daniel Plourde, HVAC Technician
Category: HVAC
Satisfied Customers: 464
464 Satisfied Customers
Experience: I've been in the HVAC buisness since 2008 working on residential, commercial, and industrial buildings

Daniel Plourde is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,634 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I have a Rheem Performance water heater. The pilot went out.
I have a Rheem Performance water heater. The pilot went out. I followed the instructions to relight pilot. I am getting no spark when i hit the ignitor. … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Thank you so much for you reply. I've done exactly what you
Thank you so much for you reply. I've done exactly what you instructed twice, with patience and still now gas recognized by the gas controler!… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
My RUUD ph2-40sf 3 year old water heater pilot light went
My RUUD ph2-40sf 3 year old water heater pilot light went out 2 days ago. With some persistence I got it relit but it went out again last night. Now, following the instructions on the tank, I can't ge… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Gas heater problem in an apartment. Replace old heater valve
gas heater problem in an apartment. Replace old heater valve that did not have a pilot safety with a new Robert Shaw 400-700 universal and installed new thermocouple to pilot. Tenant moved in January … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a Lennox G26Q4/5-125-1 gas furnace. Unit calls for heat,
I have a Lennox G26Q4/5-125-1 gas furnace. Unit calls for heat, sequences but does not light. I tried it several times after and it lit off just fine.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My gas heater was making a constant clicking noise so I turned
My gas heater was making a constant clicking noise so I turned it off hoping the noise would go away. Now it's clicking faster and won't stop...… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a pennco FSB-3. Is the pilot light supposed to remain
I have a pennco FSB-3. Is the pilot light supposed to remain lit while the burners are lit?… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have Weil-McLain Series 9 Boiler, the pump turns on when
I have Weil-McLain Series 9 Boiler, the pump turns on when the thermosat sends signal but it does not ignight. I can how ever start it with a lighter. The gas valve and Flame sensor have were replaced… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Pilot light doesn't light on a Carrier 58SS Furnace. The
Pilot light doesn't light on a Carrier 58SS Furnace. The electronic ignitor is clicking away and sending a small spark, but pilot does not light; however it lights manually with a lighter. Could this … read more
Bart Jay
Bart Jay
Vocational, Technical or Trade Scho
596 satisfied customers
Make : Bradford White Model : MI403S6EN12 Yesterday the
Make : Bradford White Model : MI403S6EN12 Yesterday the pilot light on my hot water tank went out. I re-lit the pilot light and it only heated one tank of water and then the pilot light went out again… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a armstrong ultra 2 i think it is a 1990 to 1992 year
I have a armstrong ultra 2 i think it is a 1990 to 1992 year furnace worked last week now the burner wont lightthe combustion blower comes on the pilot is lit and the igniter clicks and then stops but… read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
Aquastar smaller size tankless heater. Cant keep pilot lit.
Aquastar smaller size tankless heater. Cant keep pilot lit. I changed propane regulator, still doesnt work. Seems like maybe the thermalcoupler not working, because even if I keep pilot lit with light… read more
theplumber717
theplumber717
Plumber
Vocational, Technical or Trade Scho
791 satisfied customers
i have a bryant furnace model 398aaw048100d ser.1287a07142.
i have a bryant furnace model 398aaw048100d ser.1287a07142. when the therm asks for heat the blower comes on but just keeps running. doesn;t lite and i smell gas… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
My RayPak RP-2100 pool heater will not fire up. I hear a clicking
My RayPak RP-2100 pool heater will not fire up. I hear a clicking sound as the unit tries to spark the pilot, but it never lights. I get a PLT fault on the readout. I can manually light the pilot whil… read more
Rick Mather
Rick Mather
HVAC Technician
Vocational, Technical or Trade Scho
3,133 satisfied customers
My Ruud 80 plus unit was installed in 1987. I came home yesterday
My Ruud 80 plus unit was installed in 1987. I came home yesterday & it had stopped working for no apparent reason. It's a gas unit, all my other gas appliances are working fine. I attempted to relite … read more
TimVZ26
TimVZ26
Service Foreman
Vocational, Technical or Trade Scho
157 satisfied customers
I have a new Monessen, Model MB24 gas log heater. I have not
I have a new Monessen, Model MB24 gas log heater. I have not placed the logs on the heater, but I can not get the ignitor to start the pilot. The pilot will light ok with a match. Must the logs be in … read more
Mark Henley
Mark Henley
HVAC Controls DDC
3,209 satisfied customers
I have a 6 year old rheem fury model 41V50-40F gas water heater.
I have a 6 year old rheem fury model 41V50-40F gas water heater. I went out of town for four days and set the temp gauge to "vacation". When I returned, the pilot was out and will not light again. Pie… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
we have a potterton netaheat profile boiler. No apparent problem
we have a potterton netaheat profile boiler. No apparent problem until today. The pilot light was lit, but it was not heating up at all, completely cold. No hot water or heating all day. It switched i… read more
alex hewitt
alex hewitt
Vocational, Technical or Trade Scho
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x