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I purchased a CS-E12RKUAW / CU-E12RKUA heat pump. There was…

Customer Question
I purchased a CS-E12RKUAW...

I purchased a CS-E12RKUAW / CU-E12RKUA heat pump. There was no product manual provided with the units. The unit appears to generally operate well, but I have a lot of questions about details of the operation of the system, many of which would probably be answered in a comprehensive manual. Is there a manual that I could download from the internet? One question that I will ask right now. A few days ago, while in heating mode, the "POWER" indicator light was flashing. I shut off and restarted the unit and the light became and remains steady. What might have been the cause of the flashing?

Contractor's Assistant: What's the make/model of your device? How old is it?

I've already provided the model numbers and, based on those numbers, it's obviously a Panasonic Inverter.

Contractor's Assistant: How long has this been going on? What troubleshooting have you tried?

Are you reading my messages before replying? My first message answered your above question.

Submitted: 9 months ago.Category: HVAC
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Answered in 7 minutes by:
11/14/2017
HVAC Technician: airheatman, HVAC Technician replied 9 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,363
Experience: Furnace, A/C and heat pump specialist.
Verified

I will be happy to send you a link where you can view and downlaod the user manual.

Click link below

https://s3.amazonaws.com/s3.supplyhouse.com/product_files/Panasonic-CS-E12RKUAW-User-Guide.pdf

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HVAC Technician: airheatman, HVAC Technician replied 9 months ago

If you will click this link it will take you to a website where you can open view and download Install as well as users manual.

Just open link, scroll down to Manuals and select the one you want.

http://www.supplyhouse.com/Panasonic-CS-E12RKUAW-13800-BTU-Single-Split-Wall-Mounted-Heat-Pump-Indoor-Unit

If you have further questions, please let me know.

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