HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I have an Englander Pellet stove mftg 2004, model 25-PDVC/55…

Customer Question
I have an Englander...

I have an Englander Pellet stove mftg 2004, model 25-PDVC/55 SHP10. We started it up and it ran great, now the auger will not deliver the pellets to the burn pot. Power was put directly to the auger motor and it works fine. We are thinking perhaps the control panel may need to be changed. Is there anything else that could be causing this. The rest of the control panel seems to be working fine and we had a code of S and D when it was started up. Thank you, Judy

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

This problem with the auger just started today.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, my son takes care of the stove

Contractor's Assistant: Anything else we should know to help you best?

No, other than this, we have replaced some parts in previous years and it was running great!

Submitted: 8 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 2 hours by:
11/11/2017
HVAC Technician: Iohn Keffer, HVAC Technician replied 8 months ago
Iohn Keffer
Iohn Keffer, HVAC Technician
Category: HVAC
Satisfied Customers: 71
Experience: Maintinances HVAC at Hainesville baptist church
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. It sounds like it has a vacuum sensor, the unit won't run with out a vacuum . check the exhaust motor to make sure it is rinning

Ask Your Own HVAC Question
Customer reply replied 8 months ago
We replaced the exhaust motor last spring. The stove runs except for the problem with the auger and the auger motor is working fine and he stove exhausts the smoke as it is meant to do.
HVAC Technician: Iohn Keffer, HVAC Technician replied 8 months ago

I'm going to open this up to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Iohn Keffer Your Own Question
Iohn Keffer
Iohn Keffer
Iohn Keffer, HVAC Technician
Category: HVAC
Satisfied Customers: 71
71 Satisfied Customers
Experience: Maintinances HVAC at Hainesville baptist church

Iohn Keffer is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,019 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I have Model 25 PDV, pellet stove it will run for about 45
I have Model 25 PDV, pellet stove it will run for about 45 minutes and shut down, no error codes, i have replaced both vacuum switch and the heat sensor.. … read more
Iohn Keffer
Iohn Keffer
HVAC Technician
71 satisfied customers
How are you? I have a Breckwell P-2700 FSA Pellet stove and
I have a Breckwell P-2700 FSA Pellet stove and when the stove is on the auger continues to feed pellets into the pot. … read more
Jerry
Jerry
Plumber
High School or GED
1,456 satisfied customers
25-PDVC/55-SHP10 upper auger not feeding. cleaned burn area
25-PDVC/55-SHP10 upper auger not feeding. cleaned burn area and hopper. Checked fuse in control switch and vacuum switch port. Upper auger not feeding. Lower auger turns. … read more
Iohn Keffer
Iohn Keffer
HVAC Technician
71 satisfied customers
I have an Austroflamm pellet stove. My problem is Stove want
I have an Austroflamm pellet stove. My problem is Stove want lite without using Gel started, when pellets start on fire, I turn stove on. Auerr lets a few pellets into burn pot, but after several minu… read more
Iohn Keffer
Iohn Keffer
HVAC Technician
71 satisfied customers
We are having trouble regulating the heat out put of our
We are having trouble regulating the heat out put of our pellet stove. It is running us out of the house! It is a 25-PDVC/55-SHP10. Can a thermostat be wired into this unit. The stove is set at 1-1. … read more
Kcrand36
Kcrand36
Technician/Owner
Vocational, Technical or Trade School
72 satisfied customers
I have a Quadrafire 1200 Classic Bay pellet stove insert.
I have a Quadrafire 1200 Classic Bay pellet stove insert. Last year we haveing to hit the reset button multiple times to feed pellets. After cleaning, there was no pellet feed. We used canned air on t… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
My stove keeps coming up with the E error. It's 4 yrs old
it's 4 yrs old and I just bought it on Craig's list … read more
Plumber Matthew
Plumber Matthew
Journeyman Plumber / Foreman
High School or GED
154 satisfied customers
Stove starts but will shut down with no error code.and light
stove starts but will shut down with no error code.and green light stays on as if still working.after shutting stove down it will restart only to shut down again … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I guess I have the same problem as others. When I start the
I guess I have the same problem as others. When I start the stove, it goes from SU to E2. Stove is cleaned, new auger motor installed this year. It ran great for 2 weeks and now I can't get it to star… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
have an astroflamm integra pellet stove. turned it on yesterday
have an astroflamm integra pellet stove. turned it on yesterday and it ran fine with auger/blower etc working. today, the auger light is out and not spinning. it is not jammed and the motor bench test… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Hi, I have a Quadra fire classic bay 1200. Its 3 yrs old and
Hi, I have a Quadra fire classic bay 1200. Its 3 yrs old and has now stopped feeding pellets into the pot. Ive pulled out the auger and did a cleaning just in case there was a jam. Ive bypassed the va… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Heatilator CAB50. Stove worked great all last winter. Two recent
Heatilator CAB50. Stove worked great all last winter. Two recent times the stove started per set thermostat, pellets begin to feed pellets ignite and continue to feed, as soon as the room fan kicks on… read more
Jerry
Jerry
Plumber
High School or GED
1,456 satisfied customers
Stove has been working fine the little I have used it so far
Stove has been working fine the little I have used it so far this month. Attempted to start just now and it wont go to start up, goes directly to E2. Any ideas?… read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
Hi we have an englander stove 25pdv manufact 8/08. we bought
Hi we have an englander stove 25pdv manufact 8/08. we bought used, it worked fine for 6mths. and lower auger moter failed . found a service guy to change it feb of 2013. since then we have not had goo… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Englander Pellet Stove 25 PDVC 55 SHP10, not working why?
The stove starts up, once the blower comes on the pellets stop being fed. We have cleaned the stove, no error codes. Englander Pellet Stove - Model 25PDVC/55 SHP10… read more
canuck the pro
canuck the pro
262 satisfied customers
I have a P28FS Breckwell pellet stove. When I start it normally
I have a P28FS Breckwell pellet stove. When I start it normally I auto feed pellets to the burn pot with Control on D for a min or so and then hit the Auger feed button. a green light will go on, the … read more
Jerry
Jerry
Plumber
High School or GED
1,456 satisfied customers
We have an Englander Pellet stove. I just wanted to verify
We have an Englander Pellet stove. I just wanted to verify what the settings should be on the "preset" buttons. Our stove recently started feeding pellets at a high rate (we have it set at 1), the fla… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
The auger on our pellett stove wont drop pelletts. It was
The auger on our pellett stove won't drop pelletts. It was fine, no sounds. It shut off when we ran out of pellets, as normal. My husband cleaned out the soot from the last bag, vacuumed out the stove… read more
Robert
Robert
Associate Degree
161 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x