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Rick was helping me and has stopped for some reason?

Customer Question
Rick was helping me and has stopped for some reason?
Submitted: 8 months ago.Category: HVAC
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Answered in 1 minute by:
11/10/2017
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,398
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Go back to the oroignal question.

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Customer reply replied 8 months ago
The original question was what wires go where on an1E30W-311 thermostat, which is not marked with a "R" or a "W"?
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago

I know. I posted my response on the original thread. Go back there. I'll post another response on that thread so you get a notice

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Customer reply replied 8 months ago
This does not seem to work Rick.
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago

I don't follow. Di you get notice of my other response?

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Customer reply replied 8 months ago
Big huge delays....maybe my internet is slow.
You said it does not matter which side I put the wires on, is that right?
HVAC Technician: Rick, HVAC Supervisor replied 8 months ago

Yes. Please respond to the original thread. You apparently have access to it since you're commenting on my latest post

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