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I have a Ruud Silouhette II furnace and the pilot light went

out. HOw do I...
I have a Ruud Silouhette II furnace and the pilot light went out. HOw do I relight it?
JA: Did you check the furnace's filters?
Customer: yes- replaced last month
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: its just a pilot light
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Answered in 1 minute by:
11/10/2017
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 22,561
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your

issue. First I’ll need some more info so I have a more complete picture of your situation. What's the actual model number of your unit. It's on the rating tag inside the burner compartment.

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Customer reply replied 1 month ago
RCBA 48820G21
Customer reply replied 1 month ago
The serial number is *****

You can't light this pilot with a match. It has electronic ignition.

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Customer reply replied 1 month ago
Still there RIck?
Customer reply replied 1 month ago
ok so then how would I start it?
There is an on/of knob. I turned it off then back on,. but still smell the gas when I turn it back on.
Customer reply replied 1 month ago
btw- the unit does power on.

If the power is on and the thermostat is tuned up then you have a malfunction. You'll need a multi-meter to troubleshoot this

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Customer reply replied 1 month ago
ok. I guess I will need to call a technician then. thank you.

You're welcome

Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 22,561
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified
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Rick
Rick
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Category: HVAC
Satisfied Customers: 22,561
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