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Thermostat says no power red line is not conted. Specific to…

Customer Question
Thermostat says no power...

Thermostat says no power red line is not conted

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

Specific to thermostat

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 10 months ago.Category: HVAC
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Answered in 2 hours by:
10/7/2017
HVAC Technician: Michael Ferryman,
 replied 10 months ago
Michael Ferryman
Category: HVAC
Satisfied Customers: 110
Experience: Operating Engineer at NRG Energy
Verified

if the red cable is not connected to the thermostat it will need to be connected to your R terminal. Also make sure your thermostat batteries are good and or your common wire is hooked up to the C terminal.

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HVAC Technician: Michael Ferryman,
 replied 10 months ago
Did you need any further help with this? If not can you give me a 5 star rating. Would really help me out. Thanks so much.
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Category: HVAC
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Experience: Operating Engineer at NRG Energy

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