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My nest has an E53 erro. I just in stall the nest yesterday…

Customer Question
My nest has an...

My nest has an E53 erro

Contractor's Assistant: How old is the appliance? Have you gotten error messages before?

I just in stall the nest yesterday for the first time, install it how my old one was wired and i get an error 24. then i put the b wire in the rh slot and the red wire in the rc slot the error 24 is replaced with 53

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

There is an energy wise box from duke installed

Submitted: 7 months ago.Category: HVAC
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 27 minutes by:
10/6/2017
HVAC Technician: airheatman, HVAC Technician replied 7 months ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,024
Experience: Furnace, A/C and heat pump specialist.
Verified

Tell me what terminals each color wire went to on old and where you have on new

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Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,938
6,938 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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