HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I have a new thermostat It is a honeywell 8530, I think. The…

Customer Question
Hi I have...

Hi I have a new thermostat It is a honeywell 8530, I think

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

The thermostat

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Yes. It is a honeywell with a green screen. I had an electrician install the wiring. when I put the front of the unit onto the mounting on the wall, the green screen comes on, but then after a few seconds, or after I touch it it goes off, like it is re-booting the system The number of seconds varies from time to time, but it keeps re-booting--that is, the green screen goes blank, and then goes back on again after a few seconds

Submitted: 10 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 14 minutes by:
10/4/2017
HVAC Technician: Gaztech, HVAC Technician replied 10 months ago
Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 937
Experience: Owner at Gaztech
Verified

Hi I amCustomer a independent technician, I will assist you with your issue.

Don't forget to rate the 5 star rating AT THE TOP OF PAGE after we are done. this will credit me for assisting you.

If you ull it off the back plate, does it work? ( with good batteries in place)

Ask Your Own HVAC Question
Customer reply replied 10 months ago
This response cost me $23? I would like a refund.
HVAC Technician: Gaztech, HVAC Technician replied 10 months ago

Is the problem resolved?

Ask Your Own HVAC Question
Customer reply replied 10 months ago
No. Problem was not resolved
HVAC Technician: Gaztech, HVAC Technician replied 10 months ago

If you pull thethermostat off the back plate, does it work? ( with good batteries in place)

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
7,426 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
My church school has several Lennox 51M34 thermostats. Don't
My church school has several Lennox 51M34 thermostats. … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
I have Honeywell TH8000 Series programmable thermostats
hi I have Honeywell TH8000 Series programmable thermostats that the fan only blows out hot air. I have tried new batteries, changing the settings and unplugging it still does the same things. I am lea… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
Honeywell VisionPro IAQ 8000 - installed in 2007 - hardwired. Unit
Honeywell VisionPro IAQ 8000 - installed in 2007 - hardwired. Unit working - temp set on 67, registers 67. Touchscreen does not respond. Backlight on. Tried to unlock per instructions. After touching … read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
Honeywell th8000 series thermostat. Has worked well for a
Honeywell th8000 series thermostat. Has worked well for a couple of years. Display screen works okay after touching/activating it, but when it goes "back to sleep" in a few seconds (after the backligh… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
We experienced a short power outage bec. of the storm. On return
We experienced a short power outage bec. of the storm. On return of the electric power,one of my two Honeywell programmable thermostats just has a blank yellow green screen and not responding to touch… read more
HVAC_Doug
HVAC_Doug
Vocational, Technical or Trade Scho
I have a Honeywell RTH7600 thermostat used with a Carrier gas-fired
I have a Honeywell RTH7600 thermostat used with a Carrier gas-fired warm air furnace with AC. My question concerns backlight on this thermostat. With batteries installed, backlighting occurs only for … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
Thermostat wont respond to the touch. I removed all batteries
Thermostat won't respond to the touch. I removed all batteries including the small, round one inside in an attempt to reset the unit. It was only responsive to touch when it first prompts you to set t… read more
Will
Will
President
Vocational, Technical or Trade Scho
131 satisfied customers
We have a Honeywell TH8320U-1008 thermostat about 5 years old.
We have a Honeywell TH8320U-1008 thermostat about 5 years old. When we set the temp for heating the furnace turns off before it reaches the desired temperature. For example, if the inside temp is 65 a… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I am replacing a robert shaw sb4a-5aj thermostat with a totaline
I am replacing a robert shaw sb4a-5aj thermostat with a totaline p474-0100. The wire colors I have in the wall are red (connected to R), green (connected to G), cream (which came off of W) and black (… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Screen on my Honeywell VisionPro TH8000 is frozen. What do I do?
I have a Honeywell VisionPro TH8000 series programmable thermostat. I went to adjust the temp and the screen is "frozen". This happened after I touched it and static electricity gave me a little "zap"… read more
Matthew
Matthew
HVAC Technician
Bachelor's Degree
2,014 satisfied customers
Adjusting the tempature on the touch screen is not working.
Adjusting the tempature on the touch screen is not working. Tempature scale does not change.… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I have a honeywell thermostat and the screen is frozen. I
I have a honeywell thermostat and the screen is frozen. I have tried pulling it off the wall and taking the batteries out hoping that would allow it to reset but that didn't work. Now what should I tr… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
Touch srceen trane thermostat is blowing cold air, not sure
Touch srceen trane thermostat is blowing cold air, not sure if system settings are wrong or if wiring to the stat is wrong, please help… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I have a Honeywell Vision Pro 8000, The fan function works
I have a Honeywell Vision Pro 8000, The fan function works on the touch screen. The system part is set to off and when you touch it there is no responce. there is 5 boxes at the bottom that only show … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
We have a Chronotherm III thermostat that is about 14 years
We have a Chronotherm III thermostat that is about 14 years old. Shortly after replacing the batteries (twice) the "repl bat" has come back on. Any ideas or does it need to be replaced. Thanks… read more
Matthew
Matthew
HVAC Technician
Bachelor's Degree
2,014 satisfied customers
i have a TH8321U1006 thermostat on a york affinity9Cseries
i have a TH8321U1006 thermostat on a york affinity9Cseries heatpump in the summer when i manually lower the temp then try to raise temp to shut off cooling it seems to be locked up i cant change anyth… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I have a Honeywell RTH230B programmable thermostat. When I
I have a Honeywell RTH230B programmable thermostat. When I switch from off to heat the screen goes blank and nothing happens. I replaced the batteries. Cool and fan functions work fine.… read more
HVAC_Doug
HVAC_Doug
Vocational, Technical or Trade Scho
I have a Honeywell PC8900 thermostat that no longer works and
I have a Honeywell PC8900 thermostat that no longer works and is discontinued with no cross reference on the Honeywell website. I bought a Honeywell RTH6400 thermostat as a replacement. The PC8900 wir… read more
DuWayne
DuWayne
Sales/ Service
Vocational, Technical or Trade Scho
126 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x