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My Heat-n-Glo SL750 TR-IPI-E will not start on the wall

Customer Question
My Heat-n-Glo SL750 TR-IPI-E...

My Heat-n-Glo SL750 TR-IPI-E will not start on the wall switch.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Had the problem last spring off and on, now it will not start at all. Tried several times over the past several days. The last time it started was a week ago I left it in the on positions for 15-30 minutes and it just started on it own.

Contractor's Assistant: Do you plan on doing the work yourself?

If possible, I can.

Contractor's Assistant: Anything else we should know to help you best?

No, unless the serial number would help you?

Submitted: 10 months ago.Category: HVAC
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Answered in 6 minutes by:
10/3/2017
HVAC Technician: Rick, HVAC Supervisor replied 10 months ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,621
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of your situation.

Does your unit have a pilot that's lit all the time or electronic ignition?

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Customer reply replied 10 months ago
Electronic ignition. When it is working, the switch starts the spark, the pilot lights and then a minute later the burner ignites.
HVAC Technician: Rick, HVAC Supervisor replied 10 months ago

Have you tried replacing the batteries?

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Customer reply replied 10 months ago
Where are the batteries?
HVAC Technician: Rick, HVAC Supervisor replied 10 months ago

They're in a small battery holder that's has a lead connected to the controller.

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Customer reply replied 10 months ago
Fresh batteries now installed. There were no batteries in the holder since install.
Customer reply replied 10 months ago
It sparked for 10 seconds and then stopped, no pilot.
HVAC Technician: Rick, HVAC Supervisor replied 10 months ago

Ok, then you may have a bad contoller or a bad connection. If you check all the connections and they are good the controller would be a likely culprit.

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Customer reply replied 10 months ago
Where can I get another controller?
Customer reply replied 10 months ago
Ok, I turned off, let it sit and then switched it back on an it lit.
HVAC Technician: Rick, HVAC Supervisor replied 10 months ago

Same answer. Here's a link to the part
https://www.fire-parts.com/products/dexen-control-module

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