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I do not get heat from the bonaire air conditioner. This…

Customer Question
I do not get...

I do not get heat from the bonaire air conditioner

Contractor's Assistant: Did you double-check the thermostat's settings? And what about the filters?

This machine is only two months old. Are the hose connections correct

Contractor's Assistant: Do you plan on doing the work yourself?

I have terminal cancer and I am unable to do the work myself

Contractor's Assistant: Anything else we should know to help you best?

The machine was bout from PC Richard

Submitted: 10 months ago.Category: HVAC
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Answered in 25 minutes by:
10/3/2017
HVAC Technician: Phil, Mechanical Engineer replied 10 months ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 9,793
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, sorry to hear about your cancer.

If you are sure that you are following the directions correctly, Take the machine back to PC Richard for a replacement, You may however want to call them first and ask them how you should handle the problem.

Meantime if you can give me the full model number of it I can look up the manual for it on the web and determine if that model is cooling only or not.

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Satisfied Customers: 9,793
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Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

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