Hi! I was just looking for a little bit of advice. I noticed that when I got out fo Bed this morning, that it was a bit warmer than usual. My Nest thermostat
read 78 when it is supposed to be 70. I felt the air blowing from the vents and it was as if it was just the fan that was on. I turned it off and waited about 5 minutes. I then went outside and turned the unit on from my phone (I have a Nest thermostat) so that I could watch to see what the unit is doing. It made a click, and then did not do anything else. This entire unit was replaced about a month ago for previous problems. I’m starting to think that it was never the unit in the first place. I was recently reading something about a contractor shorting out or something?
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: Yes, it’s set to cool on 70. And the filters are also recently changed.
JA: Do you plan on doing the work yourself?
Customer: No, I was going to contact the apartment maintenance, but I have honestly lost a bit of faith in them since this problem hasn’t truly been fixed yet.
JA: Anything else we should know to help you best?
Customer: Well, like I said the unit just makes one “click” sound and then does nothing further.