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Our trane thermostat was blank this morning and we can't get…

Customer Question
Our trane thermostat was...

Our trane thermostat was blank this morning and we can't get it to go back on. Yesterday, although we had a display, the ac wasn't working properly. The unit was running, but even set at 65, the inside temp was at 76.

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

I honestly don't know. We had the display go out this summer, but we flipped the switch in the furnace room off and then on again and that fixed the problem. Needless to say, that did not work today.

Contractor's Assistant: Do you plan on doing the work yourself?

That is our hope

Contractor's Assistant: Anything else we should know to help you best?

No, we just need suggestions on what else we might try to get the display back

Submitted: 7 months ago.Category: HVAC
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Customer reply replied 7 months ago
Is someone responding?
Customer reply replied 7 months ago
Hello??????
Customer reply replied 7 months ago
Never mind. Left the switch off for a few hours and now the display went back on.
Customer reply replied 7 months ago
CANCEL PLEASE
Answered in 1 hour by:
9/30/2017
HVAC Technician: Regan Land, HVAC Technician replied 7 months ago
Regan Land
Regan Land, HVAC Technician
Category: HVAC
Satisfied Customers: 767
Experience: Over 20 years of experience, NATE Certified, Licensed HVAC Contractor, Certified IAQ Specialist
Verified

Hello and welcome to Just Answer. My name is ***** ***** I'll be happy to assist you today. I'm happy that the display came on, but I'm worried you may still have a problem since the AC wasn't working then the display was off. Can you verify that the outdoor unit runs when the thermostat calls for cool? If everything is working okay and is cooling then I will request a refund of your deposit for you.

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Customer reply replied 7 months ago
I did check that the outside unit was running, so I'm not sure why it wasn't cooling. However, at the moment, everything appears to be resolved.
HVAC Technician: Regan Land, HVAC Technician replied 7 months ago

Okay, no problem. Please let us know if you have any future issues and we'll be happy to help.

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