HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

Our trane thermostat was blank this morning and we can't get…

Customer Question
Our trane thermostat was...

Our trane thermostat was blank this morning and we can't get it to go back on. Yesterday, although we had a display, the ac wasn't working properly. The unit was running, but even set at 65, the inside temp was at 76.

Contractor's Assistant: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?

I honestly don't know. We had the display go out this summer, but we flipped the switch in the furnace room off and then on again and that fixed the problem. Needless to say, that did not work today.

Contractor's Assistant: Do you plan on doing the work yourself?

That is our hope

Contractor's Assistant: Anything else we should know to help you best?

No, we just need suggestions on what else we might try to get the display back

Submitted: 10 months ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Customer reply replied 10 months ago
Is someone responding?
Customer reply replied 10 months ago
Hello??????
Customer reply replied 10 months ago
Never mind. Left the switch off for a few hours and now the display went back on.
Customer reply replied 10 months ago
CANCEL PLEASE
Answered in 1 hour by:
9/30/2017
HVAC Technician: Regan Land, HVAC Technician replied 10 months ago
Regan Land
Regan Land, HVAC Technician
Category: HVAC
Satisfied Customers: 768
Experience: Over 20 years of experience, NATE Certified, Licensed HVAC Contractor, Certified IAQ Specialist
Verified

Hello and welcome to Just Answer. My name is ***** ***** I'll be happy to assist you today. I'm happy that the display came on, but I'm worried you may still have a problem since the AC wasn't working then the display was off. Can you verify that the outdoor unit runs when the thermostat calls for cool? If everything is working okay and is cooling then I will request a refund of your deposit for you.

Ask Your Own HVAC Question
Customer reply replied 10 months ago
I did check that the outside unit was running, so I'm not sure why it wasn't cooling. However, at the moment, everything appears to be resolved.
HVAC Technician: Regan Land, HVAC Technician replied 10 months ago

Okay, no problem. Please let us know if you have any future issues and we'll be happy to help.

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
7,426 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
We have a Trane heat pump that is blowing cold air when on
We have a Trane heat pump that is blowing cold air when on heat setting … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I have a Honeywell, RTH7600, RET97 programmable thermostat.
I have a Honeywell, RTH7600, RET97 programmable thermostat. No problem for 2 years. Had to change to new batteries and after changing to heat and temp, nothing happens. I hear the clicking for the hea… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Your previous fixed nailed it!!! But out of curiosity (while
Your previous fixed nailed it!!! But out of curiosity (while wet-vacuuming water this morning) I peeked in the furnace. The coils are starting to freeze over again. The output is still cool, but is th… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
My Aprilaire 8436 thermostat screen is blank. I assume the
My Aprilaire 8436 thermostat screen is blank. I assume the batteries are dead but with new ones the screen is still blank. Suggestions??… read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
Last year during summer, my honeywell digital thermostat would
Last year during summer, my honeywell digital thermostat would go blank when on AC. It did not do this when on heater this winter. I tried switching it over again because we had temperatures today aro… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My thermostat screen is blank. We had to flip the switches on the brea
My thermostat screen is blank. We had to flip the switches on the breaker box and now the unit wont come back on.… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
After a terrible power outage storm here in the pacific NW
After a terrible power outage storm here in the pacific NW (Spokane) my 1985 Trane AC executive high efficiency model (connected to furnace type): 1) finally turned on after I kept jiggling around wit… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Our 17 yr old 5 ton Trane heat pump went out and had to be
Our 17 yr old 5 ton Trane heat pump went out and had to be replaced. (Outside unit only) The compressor went out. We were told by the tech.that the new unit was the same size, but more efficient with … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I have a thermostat with HunterFan, model 42999B. How do I
I have a thermostat with HunterFan, model 42999B. How do I set a temperature without it reverting?… read more
HVAC_Doug
HVAC_Doug
Vocational, Technical or Trade Scho
We have a Honeywell TH8320U-1008 thermostat about 5 years old.
We have a Honeywell TH8320U-1008 thermostat about 5 years old. When we set the temp for heating the furnace turns off before it reaches the desired temperature. For example, if the inside temp is 65 a… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I just moved from New England to NC and have a Trane XL1400.
I just moved from New England to NC and have a Trane XL1400. Needless to say, I am not familar with heat pumps. About 1am this morning we noticed it getting warmer in our house. I checked the XXX this… read more
Mark Henley
Mark Henley
HVAC Controls DDC
3,209 satisfied customers
my honeywell touchscreen programmable thermostat is set on
my honeywell touchscreen programmable thermostat is set on permanent hold at 76 degrees. It is cooling to 70 degrees no matter what temp I change it to. The unit is a little over 2 yrs old and have ha… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
we have a Trane thermostat - non-programmable. just has an
we have a Trane thermostat - non-programmable. just has an up/down arrow and ac/heat on/auto on the bottom how do I open it to change the battery... the display went blank today… read more
M Oglesby
M Oglesby
Vocational, Technical or Trade Scho
2,010 satisfied customers
I have a Trane XV90 (TUY080R9V3W) furnace. I had an electrician
I have a Trane XV90 (TUY080R9V3W) furnace. I had an electrician working on my breaker box yesterday afternoon while we were out of the house during a remodel. I noticed today that my thermostat has no… read more
Mark Henley
Mark Henley
HVAC Controls DDC
3,209 satisfied customers
What is the coldest legal thermostat setting, the coldest legal
What is the coldest legal thermostat setting, the coldest legal output air temperature, and the normal low temporature of a proper working PTAC?… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Hi. I cant get my Trane TCONT800 series touch screen controller
Hi. I can't get my Trane TCONT800 series touch screen controller to respond to my touch--to do anything. I've replaced the batteries. Although the screen doesn't say it's locked, I've tried to follow … read more
Mark Henley
Mark Henley
HVAC Controls DDC
3,209 satisfied customers
To save $$, we turn our thermostat off at night & have extra
To save $$, we turn our thermostat off at night & have extra blankets on the beds. As usual, woke up this morning to the house being 60 degrees. Flipped the thermostat *system* setting to the "on" pos… read more
Mark Henley
Mark Henley
HVAC Controls DDC
3,209 satisfied customers
We have a Trane 1100 - natural gas - when the thermostat is
We have a Trane 1100 - natural gas - when the thermostat is on - the heat does not trip on every time - only some of the time even though the thermostat says "heat on." The house cools down - we have … read more
Rick Mather
Rick Mather
HVAC Technician
Vocational, Technical or Trade Scho
3,133 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x