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Tried to light piolet light on rheem water heater unable to…

Customer Question
Tried to light piolet...

Tried to light piolet light on rheem water heater unable to do so. what can I do

Contractor's Assistant: How long has this been going on? And how severe is the problem?

I day.

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

I had a new gas line for a stove put in. worked before stove hooked up, not now. When depress the piolet button and hit the nob nothing happens . I do not hear any gas flowing should I

Submitted: 10 months ago.Category: HVAC
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Answered in 1 minute by:
9/27/2017
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago
BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 23,155
Experience: Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
Verified

Hello,

My name is Billy. Did you bleed off any of the gas line by loosening a fitting by gas valve or are you just bleeding by holding pilot down?

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Customer reply replied 10 months ago
Just holding the pilot down
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 10 months ago

I would first bleed air from the line by loosening the closest fitting to water heater and purging.

Then hold pilot button down for a minute while occasionally trying to light the pilot.

Another good way is to remove the 3/8s aluminum line from the gas valve that runs to pilot. Then when you hold pilot it purges directly from the gas valve.

When you smell gas coming out of the gas valve, reassemble then try lighting pilot again

Let me know what happens.

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