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I have a new 1400 arc 14s. I'm not getting much cool. The…

Customer Question
I have a new...

I have a new 1400 arc 14s. I'm not getting much cool. The drain pan filled overnight and I drained it.

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Running for the next 12 hours produced no water.

Contractor's Assistant: Do you plan on doing the work yourself?

I am on cool, high fan good venting.

Contractor's Assistant: Anything else we should know to help you best?

Any ideas?

Submitted: 10 months ago.Category: HVAC
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Customer reply replied 10 months ago
All of this occurred in the last 24 hours. Brand new unit.
Yes I am working on it myself
Customer reply replied 10 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 10 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 hours by:
9/26/2017
HVAC Technician: Michael Ferryman,
 replied 10 months ago
Michael Ferryman
Category: HVAC
Satisfied Customers: 110
Experience: Operating Engineer at NRG Energy
Verified

This is an AC unit Correct?

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HVAC Technician: Michael Ferryman,
 replied 10 months ago
Do you still need assistance with this?
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Category: HVAC
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Experience: Operating Engineer at NRG Energy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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