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Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of your situation.
What is the brand and model of your unit?
Honeywell doesn't make furnaces but NTC5 is an ICP (they have several brands) unit. So the small draft fan (connected to the exhaust)on the front runs but nothing else happens?
The call prompt is automatic. I have no control over it. We can continue here but please be patient. It takes time to research your issue and type and answer
Ok, that tracks. I still need an answer to my question
Ok, then troubleshooting this is apparently beyond your capabilities. You need to call a pro. If you don't have a regular service company then try a referral service like HomeAdviser.com or Angie's List.